Forum Discussion

6 years ago

Apex cant play with roomate

My roommate and I keep getting booted out of apex when we squad up together. Both of us are fine when we play with other friends. Do you know how to fix this?

Nepurta

5 years ago

A lot of the time we switch what xbox we play on since we live together. We noticed that if you sign in under someone else with apex open it will kick you out of the club but not the person who just logged in. So we've been avoiding doing that as well. (We are going to try and see if it had something to do with the club...)

Him and our other roommate can play together and i can play with him too. But me and my husband cant play together.

We have had our doubts about our internet but if lets them play just fine then i dont see a difference if it was me and him playing.

Neither of us have each other blocked or any late fees nothing all of our stuff is up to date and seperate.

EA_Kent

Community Manager

5 years ago

@Nepurta

Thank you! I appreciate the details.

That's definitely strange. If the accounts are on different EA Accounts it could be a local network issue of some kind. In some cases I've seen issues like this happening because of an IP address conflict on the network. If possible, can you try setting a static IP address for both consoles to see if that helps at all?

The Port Forward website has instructions on how to set up a static IP address on Xbox One. Let me know how that goes once you've had the chance to give that a shot. Thanks!

/Kent