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Vidrir's avatar
Vidrir
2 years ago
Solved

Apex coin missing after refund

Hello there, I refunded my coins without using them as I was specifically told not to. Now my apex account is 11500 coins in minus. Talking to the support they just accuse me of already having use...
  • EA_Mako's avatar
    EA_Mako
    2 years ago
    Hi @Vidrir,

    I've sent you a DM here on AHQ with a few more details, but this should now be corrected.

    Thanks again for hanging in there while we were getting this fixed up!
EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @Vidrir, thanks for the post to bring this to our attention.

We're not able to dig into this on the forums directly, but I've passed this along to be checked into further.

Thanks for the patience while we're investigating.

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