Forum Discussion

Drew90909's avatar
5 years ago
Solved

apex coins code

I bought a code for 2,150 Apex Coins and it wont let me redeem due to the code only being 10 digits long, the code i bought was a gift card the I had bought from my local Food 4 Less and it wont let me redeem them. Is there a way to redeem a 10 digits code or do I have to take it back and ask for a refund.

  • Hey @Drew90909 if the code you received is shorter than it should be then the best thing to do is to return to the retailer and see what they recommend.


    Darko

24 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    You need to go back to the retailer @hgfanta as there is nothing that we can do in relation to this issue on AHQ.

    Darko

  • I have a pc code with only 10 digits and it doesn't work when i try to redeem it

  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @hammykn0w,

    this EA help article might help you out:
    https://help.ea.com/en/help/faq/redeem-product-and-promotional-codes/

    If it's a PC code, it could also be one for Steam and not the EA app.

    Since this thread is also already quite old, I'll close the thread at this point in accordance with the forum rules regarding necro-posting.

    If your problem persists, or you have a another concern, please create a new topic.


    Please always pay attention to the date of the last post, and when the thread was created. Thank you!

    /closed
    -Vendcera

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