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StarfishySeasta's avatar
StarfishySeasta
5 years ago
Solved

Apex Crash - Out of memory

After running fine for the longest, my game has started crashing within about 30-60 seconds of leaving the dropship. Initially, I couldn't even see the error message, it just crashed and dropped me i...
  • StarfishySeasta's avatar
    StarfishySeasta
    5 years ago

    I've managed to do some searching on the topic, and found people recommending the minimum and maximum to be at 1.5x and 4x respectively. It seems to have fixed the issue, as I've been running the game fine since, with no other ill effects. Though I'm not sure why it became an issue in the first place, been playing Apex since April 2019 and never looked at the file page settings, so why did it mess up now? On the off chance there's anything else to learn, I've included my dxdiag. Thanks for the assistance.

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @StarfishySeastar. 

Thanks for reaching out!

Generally if a thread hasn't been updated in a long time it's better to just post a new one of your own. Let's take a look and see if we can figure out what might be causing this crash you've been seeing. 

Have you made any changes to your page file settings in Windows? 

/Kent

StarfishySeasta's avatar
StarfishySeasta
5 years ago

I have not made any changes to page file settings, although I did see a post suggesting changing the initial size and maximum size, but it only had vague instructions on one of the values. As I have never messed with these settings before, I want to know exactly what I'm doing before I change them and risk making things worse.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @StarfishySeastar 

    That's understandable. I've seen some cases in the past where making changes to the page file settings can cause issues like this, so I just wanted to check and see if that might be what happened in this case. 

    When you have a chance would you mind sharing a DxDiag so we can take a look? For more information on how to pull one up check out the EA Help website. Once you have the file please attach it to this thread. Thanks!

    /Kent

    • StarfishySeasta's avatar
      StarfishySeasta
      5 years ago

      I've managed to do some searching on the topic, and found people recommending the minimum and maximum to be at 1.5x and 4x respectively. It seems to have fixed the issue, as I've been running the game fine since, with no other ill effects. Though I'm not sure why it became an issue in the first place, been playing Apex since April 2019 and never looked at the file page settings, so why did it mess up now? On the off chance there's anything else to learn, I've included my dxdiag. Thanks for the assistance.

      • EA_Kent's avatar
        EA_Kent
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @StarfishySeastar 

        Thanks for following up!

        I'm not really sure what may have caused the page file settings to change if you didn't manually make changes to them yourself. Did you make any hardware changes to your PC recently? 

        /Kent

  • Jesaispas_237's avatar
    Jesaispas_237
    5 years ago

    Comment a tu fais pour reussir peux me le dire dans les moindres détails merci

  • DontHide_CR's avatar
    DontHide_CR
    4 years ago

    Im sorry i dont understand the solution. Im about to quit this game cause it is imposible for me to play it crashes allllll the time and this started a week ago. i was running this fine for years and now I cant

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