Forum Discussion

CornTrucck's avatar
CornTrucck
Seasoned Newcomer
2 days ago

EAC authentication issue

I have been experiencing a persistent "Failed anticheat authentication" error in Apex  for about a week. The game usually lets me play for a short time (10–20 minutes) but then kicks me, especially when I’m in the menu/lobby screen. In-game lag and connectivity are generally fine during matches.

My setup:

  • PC (Windows 11)
  • Ethernet connection

Everything I have already tried (multiple times):

  • Verified game files in Steam
  • Deleted and repaired EasyAntiCheat folder / ran Repair Service
  • Ran qa-factory-reset on EasyAntiCheat_EOS
  • Full clean reinstall of Apex Legends on Steam
  • Reinstalled all Visual C++ Redistributables (clean uninstall + fresh install)
  • Rolled back graphics driver
  • Disabled all overlays (Discord, NVIDIA, Steam, Xbox Game Bar)
  • Ran the root certificate fix (certutil -generateSSTFromWU commands)
  • Performed full network reset commands (netsh winsock reset, netsh int ip reset, etc.)
  • Restarted router, PC, and ran as Administrator
  • Switched data centers in-game

None of these have resolved the issue. The game worked fine until about a week ago.

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there. Thanks for reaching out. Can you get me a DxDiag report? I'll go over it for any issues that might be causing this. You can find instructions for gathering the report here

  • CornTrucck's avatar
    CornTrucck
    Seasoned Newcomer
    15 hours ago

    sure- how should i send it over - i think its a little too long for this thread- unless its a specific part of the DxDiag you're looking for

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 18 minutes ago
40,759 Posts