Apex Crash erorr 0xc0000005

Apex Legends Crash Report

Hi,

I've been experiencing repeated crashes while playing Apex Legends. After gathering the crash dump and analyzing it, here are the details:

Crash Overview

• Crash Occurrence Time: November 21, 2024, 21:04 UTC
• Application: Apex Legends (r5apex.exe)
• Crash Type: Access violation (c0000005)
• Crash Address: Attempted read from address 0x000001a06364d814
• Crash Dump Location: C:\Users\tbnra\AppData\Local\Temp\PACKER_1827093_9332.dmp
• Upload Status: Upload completed successfully (HTTP 200)

Error Details

        *******************************************************************************
        *                         Exception Analysis                                   *
        *******************************************************************************
        
        WARNING: Teb 0 pointer is NULL - defaulting to 00000000`7ffde000
        WARNING: 00000000`7ffde000 does not appear to be a TEB

        KEY_VALUES_STRING: 1
            Key  : AV.Fault
            Value: Read
            Key  : Failure.Bucket
            Value: INVALID_POINTER_READ_c0000005_r5apex.exe!unknown_error_in_process
            Key  : Failure.Hash
            Value: {078bf14e-e79e-ed1d-3dd7-f961e73050d8}
            Key  : WER.Process.Version
            Value: 1.0.0.0
            Key  : Analysis.Version.DbgEng
            Value: 10.0.27704.1001
        ...
        *******************************************************************************
        * Stack trace and analysis indicate that the issue occurred due to an access *
        * violation in the Apex Legends process (r5apex.exe). The application tried to *
        * read from an invalid memory address, leading to the crash.                  *
        *******************************************************************************
    

Steps Taken to Resolve the Issue

• Reinstalled the game and verified game files.
• Performed a clean driver installation for both GPU and CPU.
• Applied all available system and driver updates.
• Checked and allowed Apex Legends through Windows Firewall.
• Ensured antivirus software (Windows Defender) allows the game to run.
• Verified file permissions for the Apex Legends folder to ensure full access.
• Rebooted the system and ensured no conflicting background processes are running.
• Stopped any overclocking
• Reinstalled EAC
• Reinstall EA app, clear cache etc
• Try via Steam, same error occurs,
• SFC /Scannow
• Dsim health restore

Additional Information

If anyone has experienced a similar issue, or if there's any known workaround for this error, please share your insights. I am also open to further troubleshooting suggestions.

Thanks!

Crash details extracted from Windows Error Reporting (WER) logs and analyzed with debugging tools.

Crash log and image attached, dump file converted to TXT format using -vvv extra verbose