Wrongful Ban in Apex Legends on May 17, 2026

Hey Wilcox1515​​, 

Thank you for taking the time to describe the situation. It's definitely frustrating to have an account you spent time and money on permanently banned, with minimal information about why. This might not be the response you were hoping for, but I'm afraid we don't have the tools to change or discuss anything surrounding the account action here on the forums.

We don't have access to the evidence or reasons behind the ban, and that information isn't conveyed to prevent it from being used to circumvent our detection methods. While this might not be your intent, it is a preventative measure imposed on all players for that reason.

This means that creating an appeal as you have is the only way to address the account action. Once you do so, our Terms of Service team, a team of humans who conduct manual reviews of all appeals, will be able to take another look using the records available solely to them. If you've received an appeal-declined message, that means that the team found evidence supporting the ban. In that case, feel free to directly include the evidence you mentioned and more that you're able to find and appeal again. 

In the meantime, you can keep an eye on the status of the appeal(s) on your case history page. Please avoid resuming the appeal(s) until you receive a response to prevent any additional delays. Thanks for understanding!