This happened with my ps4 too. I got a ps5 cuz I couldn’t fix the problem on my ps4 and now I’m having the same issue. I have no idea what to do, to say I’m frustrated would be an understatement.
Contact PlayStation support they helped me somewhat fix the problem, for me it mainly crashed ever since the start of season 19 and when I used ashes arc start in apex legends so that’s why I’m helping you guys idk if it’s like this for just apex but if any other games do this it should help you out make sure to look at all my comments
Ash's arc star for me crashes it every time too
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