My apex crashes every time I get to the lobby and it is impossible to fix. I reimaged my PC and still am getting the same crash every time. This is super frustrating and has been happening for the last 4 or 5 days.

@jkr63Hello,Sorry to hear your struggles. Have you tried looking at AHQ crash troubleshooting guide?This will be a perfect place to start to help with your issue.https://answers.ea.com/t5/Technical-Issues/Community-Crashing-Troubleshooting-Guide/td-p/7447308/jump-to/first-unread-messagePlease try some of the solutions listed in the guide and report back on what worked and what didn't.You can tag me back and we'll work on it together.

@Tradables I have tried almost all of those already and had no luck. Have been going back and forth with the EA support team all day.

@jkr63Do me a favor and close apex if its open.Restart your pcGo to: C:\Users\[YourUsername]\Saved Games\Respawn and delete the apex folder and reload apex.

@Tradables game crashed in lobby formation when players are loading into the match

@jkr63 it may be a repeat of annoying circumstances but what platform are you playing apex on?Go ahead and fully uninstall everything relating to apex. All folders, everything.Then try the other platform origin or steam. Which ever you weren't using. And see what happens

Apex crashing in lobby | EA Forums

29 Replies

Tradables
4 years ago
@jkr63Hello,

Sorry to hear your struggles. Have you tried looking at AHQ crash troubleshooting guide?This will be a perfect place to start to help with your issue.
https://answers.ea.com/t5/Technical-Issues/Community-Crashing-Troubleshooting-Guide/td-p/7447308/jump-to/first-unread-message

Please try some of the solutions listed in the guide and report back on what worked and what didn't.
You can tag me back and we'll work on it together.
jkr63
4 years ago
@Tradables I have tried almost all of those already and had no luck. Have been going back and forth with the EA support team all day.
Tradables
4 years ago
@jkr63
Do me a favor and close apex if its open.
Restart your pc
Go to: C:\Users\[YourUsername]\Saved Games\Respawn and delete the apex folder and reload apex.
jkr63
4 years ago
@Tradables game crashed in lobby formation when players are loading into the match
Tradables
4 years ago
@jkr63 it may be a repeat of annoying circumstances but what platform are you playing apex on?
Go ahead and fully uninstall everything relating to apex. All folders, everything.
Then try the other platform origin or steam. Which ever you weren't using. And see what happens
jkr63
4 years ago
@Tradables I was using origin, will try steam now
jkr63
4 years ago
@Tradables same problem with steam, crashed in the lobby. couldn't even get in a game
Tradables
4 years ago
@jkr63 Hello, Thanks for trying.
Im sure you were able to play fine before but what are your Full PC specs.
This includes gpu,ram,cpu,windows 7,10,11(64 or 32bit)
jkr63
4 years ago
@Tradables yea this started like 4 or 5 days ago. GPU is AMD Radeon RX 5700 XT, CPU AMD Ryzen 5 3600, 64GB RAM, Windows 10 64 bit
Tradables
4 years ago
@jkr63 Can you make sure that your anti virus / Firewall is not blocking apex / EAC?
if they arent or are being blocked. Set them to allow anyways. both Easyanticheat and R5Apex.exe.