Forum Discussion

Not applicable

4 years ago

Apex crashing in lobby

My apex crashes every time I get to the lobby and it is impossible to fix. I reimaged my PC and still am getting the same crash every time. This is super frustrating and has been happening for the la...

Tradables

Not applicable

4 years ago

@jkr63Hello,

Sorry to hear your struggles. Have you tried looking at AHQ crash troubleshooting guide?This will be a perfect place to start to help with your issue.

https://answers.ea.com/t5/Technical-Issues/Community-Crashing-Troubleshooting-Guide/td-p/7447308/jump-to/first-unread-message

Please try some of the solutions listed in the guide and report back on what worked and what didn't.
You can tag me back and we'll work on it together.

jkr63
Not applicable
4 years ago
@Tradables I have tried almost all of those already and had no luck. Have been going back and forth with the EA support team all day.
- Tradables
  Not applicable
  4 years ago
  @jkr63
  Do me a favor and close apex if its open.
  Restart your pc
  Go to: C:\Users\[YourUsername]\Saved Games\Respawn and delete the apex folder and reload apex.
  - jkr63
    Not applicable
    4 years ago
    @Tradables game crashed in lobby formation when players are loading into the match