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wad828's avatar
5 years ago

Apex Crashing No Error only .DMP files

Game is crashing mid game only, every 2 or 3 games on average, leaving no Error report only a .DMP file. Looked at the dump files and seems that a Non-executable address is trying to be run.

Have a 3090, with a I9-9900KS on a Meg z390 with 32 GB if ram. I have reinstalled all drivers, safe started my computer, reinstalled the OS and validated all drivers and re-installed them all. The only thing that worked to help make it crash every few games was running the game in compatibility mode.

Can not think of what next to try to try to get it fixed. Can post other DMP files if anyone can help think of a solution.

EXCEPTION_RECORD:  (.exr -1)ExceptionAddress: 00007ff6d134293c (r5apex+0x000000000020293c)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000008
   Parameter[1]: 00007ff6d53fc038
Attempt to execute non-executable address 00007ff6d53fc038

PROCESS_NAME:  r5apex.exe

EXECUTE_ADDRESS: 7ff6d53fc038

FAILED_INSTRUCTION_ADDRESS: 
r5apex+20293c
00007ff6`d134293c f0ff0591bfd601  lock inc dword ptr [r5apex!AmdPowerXpressRequestHighPerformance+0xd944d0 (00007ff6`d30ae8d4)]

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

6 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago

    Thanks! @wad828  can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

     

    Can you add a Dxdiag so we can see what hardware and drivers you have? 

    /Atic 

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago
    @wad828 Are there any bios updates that needs to be done (Only look at bios if you know what your doing) and how is overlocking looking for you?

    /Atic

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