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Avarcir's avatar
Avarcir
4 years ago
Solved

Apex Crashing on Startup

Hello,

The Saviors update launched today and my wife is having a problem when trying to launch Apex. She has been playing on this same system for about a year now with no problem. Ever since the update, Apex will not go 5 seconds into the intro before it completely crashes.

I have tried verifying the game file, performed a clean boot, ran without background programs, made sure it has access through the firewall, updated the GPU drivers and a complete reinstall. None of these methods worked.

She is using Origin.

Thank you in advance for any help.

  • Avarcir's avatar
    Avarcir
    4 years ago

    We ended up uninstalling it from Origin, used CCleaner to wipe her hard drive and clear the $MFT free space. Then we installed it on Steam only and it worked. I'm not 100% sure what fixed it, maybe the Origin update was corrupted some way? This is just what worked for us.

23 Replies

  • Avarcir's avatar
    Avarcir
    4 years ago

    There are no errors, it just returns to origin. 

    AMD Ryzen 3 2300X Quad-Core Processor 3.50 GHz
    GeForce RTX 3060
    16GB RAM

    I tried everything mentioned in the link you provided and nothing fixed the issue.

  • Avarcir's avatar
    Avarcir
    4 years ago

    I have also noticed that, in Task Manager, Apex runs as a background process for a few seconds and then it crashes. It never makes it to the applications part of Task Manager.

  • ThelemonOwl's avatar
    ThelemonOwl
    4 years ago

    I am also having this exact problem and none of these fixes are working. Is it something to do with the new update? I'm on steam so idk where the issue even is

  • Avarcir's avatar
    Avarcir
    4 years ago

    We ended up uninstalling it from Origin, used CCleaner to wipe her hard drive and clear the $MFT free space. Then we installed it on Steam only and it worked. I'm not 100% sure what fixed it, maybe the Origin update was corrupted some way? This is just what worked for us.

  • ThelemonOwl's avatar
    ThelemonOwl
    4 years ago

    reeeeaaaally wish someone had a better solution for this or it was fixed. Thanks for all the non-help guess I'm just never gonna play apex again

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