Forum Discussion

2 years ago

Solved

Apex Cross Progression and EA ID

Okay, so basically, i'm coming here as a last resort after going back and forth in emails with customer support for days where it was always "My name is ___, I hope i can help you today" and EVERY si...

cross-progression

EA_Mako
2 years ago
Hey @merryhoundy,

While you have access to your content across platforms with Cross Progression, your username is still dependent on the platform you're using.

If you're playing on Xbox that will still use your gamertag, so that's what would need to be updated if you're trying to change it in-game.

If you were playing Apex on PC, it would use your EA ID (if playing through the EA app) or Steam username (if playing via Steam), so that still wouldn't affect your Xbox gamertag in this case.

EA_Mako

Community Manager

2 years ago

Hey @merryhoundy,

While you have access to your content across platforms with Cross Progression, your username is still dependent on the platform you're using.

If you're playing on Xbox that will still use your gamertag, so that's what would need to be updated if you're trying to change it in-game.

If you were playing Apex on PC, it would use your EA ID (if playing through the EA app) or Steam username (if playing via Steam), so that still wouldn't affect your Xbox gamertag in this case.