Forum Discussion

Not applicable

2 years ago

Apex cross progression working but not giving me my heirloom

Hello i just received cross grogression on pc and it seems like only some my items actually transferred over and it did not give me the option to select which account get everything but it did not tr...

cross-progression

ISWEATI

Not applicable

2 years ago

same lost my wraith heriloom due to the merge of my ps5 account being higher level than my pc account just wondering if i get what i spent on my pc account back especially the heirloom

EA_Mari

Community Manager

2 years ago

@ISWEATI was your PC account created after the October 26th cut off date? If thats the case, any secondary Apex Legends accounts created after Oct 26th for the same EA account, will not be eligible to be merged.

Please find more here: https://answers.ea.com/t5/News-Game-Updates/CROSS-PROGRESSION-IN-APEX-LEGENDS/m-p/13131198#M172

T0P10ANIMEMOMEN
Not applicable
2 years ago
Hello! I just got cross progression but my heirloom didn't transfer from PlayStation to PC. I was within the cutoff and had my account for a while. Could you check this for me and perhaps see what went wrong? Here's my username: TOP10ANIMEMOMENT
Please let me know what I can do as I had my account with rev heirloom for a long while.
LuckyHaze
Not applicable
2 years ago
My username is LuckyHaze and I also lost my heirloom... I've had my apex account on Xbox wayyyy before the cut off and when I cross progressed today it was not there, could you please help me as well. Thank you.
- Shelovenyt
  Not applicable
  2 years ago
  My in game name is shelovenyt after the cross progression I did not receive my caustic heirloom nor a skin I bought on the same account. I’ve had this account since season 2 please help