Forum Discussion

Not applicable

2 years ago

Apex cross progression working but not giving me my heirloom

Hello i just received cross grogression on pc and it seems like only some my items actually transferred over and it did not give me the option to select which account get everything but it did not tr...

cross-progression

EA_Mari

Community Manager

2 years ago

@ISWEATI was your PC account created after the October 26th cut off date? If thats the case, any secondary Apex Legends accounts created after Oct 26th for the same EA account, will not be eligible to be merged.

Please find more here: https://answers.ea.com/t5/News-Game-Updates/CROSS-PROGRESSION-IN-APEX-LEGENDS/m-p/13131198#M172

LuckyHaze

Not applicable

2 years ago

My username is LuckyHaze and I also lost my heirloom... I've had my apex account on Xbox wayyyy before the cut off and when I cross progressed today it was not there, could you please help me as well. Thank you.

Shelovenyt
Not applicable
2 years ago
My in game name is shelovenyt after the cross progression I did not receive my caustic heirloom nor a skin I bought on the same account. I’ve had this account since season 2 please help