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NaszHesmes's avatar
NaszHesmes
4 years ago
Solved

Apex dc my wifi !!!

When i play apex, after 5 minutes it will dc itself. When i try play other game, this issue does not happen. 
  • NaszHesmes's avatar
    NaszHesmes
    4 years ago

    @EA_Kent i think i fixed it😅i just reset/renew my network using command prompt and done. Can play like usual.

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hi @NaszHesmes, 

Which platform do you play on? 

NaszHesmes's avatar
NaszHesmes
4 years ago

pc, i already tried reset network but not working. So i assume that apex is disconnecting my wifi. This is first time happen to me and when playing ingame for 5minutes then the wifi will gone itself. @EA_Kent 

  • NaszHesmes's avatar
    NaszHesmes
    4 years ago

    it become worst today, only take 1minute to disconnect wifi 😅. Im stuck and  fed up trying to solve it by myself.

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @NaszHesmes 


      When you've got the chance could you post a DxDiag so we can take a look? For more info on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. 

      Thanks! 

      • NaszHesmes's avatar
        NaszHesmes
        4 years ago

        @EA_Kent i think i fixed it😅i just reset/renew my network using command prompt and done. Can play like usual.

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