Apex Detected as Malware
Can anyone help fix my problem? My Apex always got notified by Malwarebytes, it also run a "riskware" on my PC that it's started my own microsoft edge w/o me knowing
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I've been playing since season 8, and had no issue whether the malwarebytes was premium or not
I downloaded the game from EA launcher itself, and my pc has no issue with malware 100% (I've never ever downloaded anything risky, and I've always rerouted what i downloaded into virustotal)
Should i remove the apex launcher and try repair it with ea launcher? I hope it's going to fix what happened
The game is bringing a riskware to my own pc and i had to remove the package that apex bring (it's like a bomb, ngl)
@Cream_Nora If the game is infected with a virus, reinstalling the game wouldn't just get rid of the virus. You could try that first, but I would have Malwarebytes remove what its detecting and then reinstall the EA App, (in case part of it got removed), and then run a file integrity check on the game files, (or reinstall the game), through the EA App.
Its also possible that Malwarebytes is detecting the game incorrectly, (or is somehow compromised itself), but in this case, I'm not sure what it could be.
"I've been playing since season 8, and had no issue whether the malwarebytes was premium or not"
- When I used Malwarebytes, it was pretty good, (free or not). Sometimes an infection would hide and do nothing, (like Trojans), until activated, so its concerning that the game is launching your browser, as that sounds like it got activated. Again, I would have Malawarebytes remove what its detecting and then reinstall the launcher and the game.
The steps I would take would be to:
- Completely uninstall the game and the launcher
- Run a scan and remove anything that the scan detects, (personally, I would do this a few times)
- Reinstall the launcher and the game
- Run another scan, as if its the game itself that's being flagged, it would get flagged again, (if not, than your system may had been infected with something else, (or it was a false positive))
I've done scanning the entire apex file, or even all of my disk with rootkit, but i found nothing, 0 malware anything at all
Still, do you recognize the ip that being compromised? [Edited]
About apex opening a website, it's only once
Because the website did pop up on my microsoft edge running something in the background (but got caught and stopped by malwarebytes)
But still, apex kept spammimg every hour, don't know what the apex did, but it always got compromised every hour i played
Should i even remove apex when malwarebytes doesn't detect anything inside of the folder? Cuz.. Redownloading the game again, ate so much internet quotas
Correct me if I'm wrong, I'm not an expert on these, but it said that the connection was 'outbound" It meant my pc reaching for something on the website with that IP, knowing the ip that came from might give us more information
CM note - The IP address has been removed from the post
@Cream_Nora If you had ran a full system scan to scan for everything and it came up with nothing, then you could run a file integrity check on the game's files through the EA App, and then scan the whole system again afterwards to see if the problem is still there.
"do you recognize the ip that being compromised? [Edited]"
- No I do not, and that could be your IP, so I wouldn't share any more IPs, (also don't share any other personal information on the forums as well).For it popping up the browser, that's still weird, (and the game shouldn't even be opening up Edge). As for the game, "spamming every hour", what do you mean by this exactly?
"Should i even remove apex when malwarebytes doesn't detect anything inside of the folder? Cuz.. Redownloading the game again, ate so much internet quotas"
- It depends, I personally would try to repair the game's files first, and then run a scan. If there's still an issue, I would then reinstall the game, and check it with another scan afterwards. If there's an issue again after that, then that would be something to report to EA Support, (as it could be a security issue with the game).Lastly for the outbound connection part, that usually means that your PC reached out and connected to something that posed a risk to the system and/or to your network. I would check your PC's firewall settings, and to make sure your router's firmware is up to date, (as well as checking the router's firewall).
Like you, I'm not an expert either. All I know is that a system shouldn't be sending data out or be receiving data randomly.
For example: When launching the game, the only outbound connection should be your connection to the game and to EA's servers, while the inbound connection should be from the game and EA's servers as well.1. It's not my IP address, it's the ip that my pc tried to reach (got blocked by malwarebytes) idk if it's apex ip server or not
2. Every mostly 15 min to 1 hour, the malwarebytes notified me if apex is trying to create a unbound connection between me and then
3. Alright, btw.. How can i do integrity check on apex with ea? Is it the repair button? I'll try to do full malwarebytes check tonight (i did click repair and trying to scan it again)
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