Forum Discussion

7 years ago

Solved

Apex error (code leaf) ????? PC

ok so it's been 3 week since i had this problem but i wanted to see if next uptade would have fixed it ... it did not :/ everytimes i lunch the game everything seem to work well and after 1/2 minut...

apex_crash.txt2 KB

steaIthy-banana
7 years ago
hey everyone, thank you for your help
i think i fixed the problem so i'll tell you what i found, for now i didn't have the time to test if the issue is still gone but last time i tried everything was fine.
Which mean that if i don't update this post it mean that it fixed my issue
First of all : DO NOT MESS WITH MSCONFIG IF YOU DON'T KNOW WHAT YOU'RE DOING (it's probably while trying stuff with msconfig that i broke apex in the first place)
(please don't do things I say if you don't know what you are doing) you can probably break your computer if you do random things and i'm not a pro at all so maybe what i say is a terrible idea and will break your computer even more
recently i noticed that when i lunch (Windo+R)/msconfig/startup/advanced options when i tick the box number of processors i could choose only one
however I have an intel core i5 which is supposed to have processors (same problem in: task manager/performance i could only see 1 (processor/core/heart idk the translation in english sorry) out of 4 and 1 logic processor out of 4
(to know how much core i was supposed to have i searched on google)
- I tried to fix that problem and it ended up fixing my apex problem : i just went into (Windo+R)/msconfig/startup/advanced options/ unticked the 2 boxes : number of processors and maximum memory
- then i restarted my computer
- then i downloaded ADWcleaner and i lunched an analyse which deleted 2 malwares(idk what it was but there was 2 error fixed)
- restarted my computer
- lunched : task manager/performance and i noticed that my 4 cores were back, same in msconfig and when i lunched apex, the game was much less laggy plus i did not encountered my error for the 3 games i played
thank you again for everyone who tried to help me, you are the best and i hope my post will help some of you ( please tell me if something i said should not be done (i'm not an expert in computer so if someone says it can break a computer i will remove this post)

mrxcracked96

7 years ago

Thank you very much for your answer. Finally someone good at that!

I'll try to be clear, 'cause my english is very poor.

1.- I cannot find "PF Delta", but I suppose "PID" is the same (in spanish).

2.- Task manager's still refreshing even when apex is freezed.

3.- Apex doesn't use more CPU... GPU shows '28'

4.- PID (PF Delta, i guess) shows 12336

5.- Yeah, like you can see, there is another Process called 'System Idle Process' ... I'm gonna check wth is that and check if killing it I can ressolve the problem

EDIT: I found PF Delta and added in Screenshots (2 & 3, both taken while apex was freezed)

Zashekanko

7 years ago

@mrxcracked96, System Idle don't use your system resources. It just only shows percent of CPU inactive time. To your answer I can add that not the game freezing, only your character freezes. Because sometimes you are able to join to training room, but after few seconds your character freezes and in the right corner of the screen you can see red indicator (looks like speedometer). And in the training room you can hear all sounds and see all visual effects like moving dust storm. So, I think, it is the problem with packet exchanging. But, the main question, why it happens after last update of game? It happens to me with two different ISP in the house. Maybe something was changed in the connection type of game and now if you have latency bigger than some value your packets are lost (just theory) and you will see this red indicator.

Zashekanko
7 years ago
I tried to disable Windows Firewall and Defender, to clean cache of Origin, to reinstall the game but the issue still persist.
mrxcracked96
7 years ago
Thank you for your reply. @Zashekanko

I forgot to tell that I have that issue since the beginning of the game (in February). Since then I'm having this problem hoping some update gonna fix it but never happened.

My last try will be:
Reinstall SO (clean installation) on a SSD and install apex inside. Maybe do a difference.