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TheDjent1st's avatar
TheDjent1st
11 months ago
Solved

Apex freeze/crash after a few seconds after today's update

Hello, after today's update the game freezes and crashes a few seconds after starting. A few hours before I could play without issues. I don't even have to do anything and it freezes/crashes just s...
  • EA_Mako's avatar
    EA_Mako
    11 months ago

    Hey everyone,

    This should be resolved, thanks again for the patience.

    Please give it another try next time you have a chance to hop back in-game and let us know if you're still seeing an issue.

kkrgo's avatar
kkrgo
11 months ago

When I launch the Steam version of the game, it crashes in the middle and I can't play the game.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    11 months ago
    Hey @kkrgo,

    Are you getting any error messages when the game crashes?
    • ItzN0tU's avatar
      ItzN0tU
      11 months ago

      Hi, @EA_QueenBee 

      Its the same crash/freeze like yesterday.. it was fixed in two minutes, but today it came back.. 

      This is the "error message" what I get : 

      Dumping started...
      Dumping finished. File:
      C:\Users\****\AppData\Local\Temp\PACKER_1143984_5880.dmp
      Uploading started...
      Upload finished (HTTP code: 200).
      Finished.


      As far as I know, this is a report that you guys receive which includes what causes the error.
      • kkrgo's avatar
        kkrgo
        11 months ago
        @カオティックレックス01 hi,Where do you want to upload from?
    • kkrgo's avatar
      kkrgo
      11 months ago
      @EA_QueenBee The error is returned to the desktop screen without being displayed

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