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TheDjent1st's avatar
TheDjent1st
7 months ago
Solved

Apex freeze/crash after a few seconds after today's update

Hello, after today's update the game freezes and crashes a few seconds after starting. A few hours before I could play without issues. I don't even have to do anything and it freezes/crashes just s...
  • EA_Mako's avatar
    EA_Mako
    7 months ago

    Hey everyone,

    This should be resolved, thanks again for the patience.

    Please give it another try next time you have a chance to hop back in-game and let us know if you're still seeing an issue.

tonderr's avatar
tonderr
7 months ago
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@EA_Mako Thank you very much! I can also confirm that after the small patch deployed last, no more crashing on Steam version of Apex Legends 🙂
EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
7 months ago
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Thanks for the confirmation all!

Since this has been resolved we'll be locking the thread here to avoid any confusion with separate issues that may occur, thanks!

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A few hours before I could play without issues. I don't even have to do anything and it freezes/crashes just s...","body@stringLength":"1023","rawBody":"

Hello,

after today's update the game freezes and crashes a few seconds after starting. A few hours before I could play without issues.

I don't even have to do anything and it freezes/crashes just sitting in start screen.

Steam version.

What I tried:

-restarted PC

-verified game files

-disable steam overlay

-removed launch options

-closed MSI Afterburner (because of Rivatuner overlay)

Main PC specs:

CPU Ryzen 7800x3d

GPU RTX 3080ti

32GB RAM

Edit:

Also tried enabling the graphics settings as mentioned in another thread from a few months ago:

\"

Sun Shadow Detail - > High
Sun Shadow Coverage - > High
Spot Shadow Detail - > High
Dynamic Spot Shadows - > Enabled. 

\"

And deleting Apex folder in \"C:\\Users\\[Username]\\Saved Games\\Respawn\".

Updated graphics driver too.

Still no difference, still crashes...

","kudosSumWeight":1,"postTime":"2024-08-29T11:07:02.755-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:5768509_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":4825},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:5768509":{"__typename":"Conversation","id":"conversation:5768509","solved":true,"topic":{"__ref":"ForumTopicMessage:message:5768509"},"lastPostingActivityTime":"2024-09-02T04:01:15.594-07:00","lastPostTime":"2024-09-02T04:01:15.594-07:00","unreadReplyCount":45,"isSubscribed":false},"ModerationData:moderation_data:5768509":{"__typename":"ModerationData","id":"moderation_data:5768509","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:5768509_1":{"__typename":"Revision","id":"revision:5768509_1","lastEditTime":"2024-08-29T11:07:02.755-07:00"},"ForumReplyMessage:message:5768552":{"__typename":"ForumReplyMessage","id":"message:5768552","conversation":{"__ref":"Conversation:conversation:5768509"},"author":{"__ref":"User:user:18"},"revisionNum":1,"uid":5768552,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-technical-issues-en"},"subject":"Re: Apex freeze/crash after a few seconds after today's update","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:5768552"},"parent":{"__ref":"ForumReplyMessage:message:5768551"},"body":"

Thanks for the confirmation all!

\n\n

Since this has been resolved we'll be locking the thread here to avoid any confusion with separate issues that may occur, thanks!

","body@stringLength":"177","rawBody":"

Thanks for the confirmation all!

\n\n

Since this has been resolved we'll be locking the thread here to avoid any confusion with separate issues that may occur, thanks!

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Hey everyone,

\n\n

This should be resolved, thanks again for the patience.

\n\n

Please give it another try next time you have a chance to hop back in-game and let us know if you're still seeing an issue.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","postTime":"2024-08-30T13:22:15.396-07:00","lastPublishTime":"2024-08-30T13:22:15.396-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":5347},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-technical-issues-en/message:5768509/message:5768547","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"216","rawBody":"

Hey everyone,

\n\n

This should be resolved, thanks again for the patience.

\n\n

Please give it another try next time you have a chance to hop back in-game and let us know if you're still seeing an issue.

","kudosSumWeight":19,"repliesCount":4,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:5768547_1"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4","height":500,"width":500,"mimeType":"image/png"},"Rank:rank:2":{"__typename":"Rank","id":"rank:2","position":1,"name":"Community Manager","color":"004DEB","icon":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4\"}"},"rankStyle":"FILLED"},"ModerationData:moderation_data:5768552":{"__typename":"ModerationData","id":"moderation_data:5768552","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:5768551":{"__typename":"ModerationData","id":"moderation_data:5768551","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:2740650":{"__typename":"User","id":"user:2740650","login":"tonderr","uid":2740650,"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-12.svg?time=1721239731000"},"rank":null,"email":"","messagesCount":54,"biography":null,"topicsCount":0,"kudosReceivedCount":27,"kudosGivenCount":26,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2013-08-09T06:41:21.386-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumReplyMessage:message:5768551":{"__typename":"ForumReplyMessage","id":"message:5768551","revisionNum":1,"uid":5768551,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-technical-issues-en"},"conversation":{"__ref":"Conversation:conversation:5768509"},"subject":"Re: Apex freeze/crash after a few seconds after today's update","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:5768551"},"body":"@EA_Mako Thank you very much! I can also confirm that after the small patch deployed last, no more crashing on Steam version of Apex Legends 🙂","body@stringLength":"256","rawBody":"@EA_Mako Thank you very much! I can also confirm that after the small patch deployed last, no more crashing on Steam version of Apex Legends 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