Apex Heirloom not Received
Hey Guys, I need help with some Technical Issue. So, I bought all the 24packs of Fight Night Events(I believe I bought some deals as well partially) but I did not open it right away. I also bought ...
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I'm wondering why you didn't open the Fight Night Event packs while Gibraltar Heirloom was available through Fight Night Collection Event but if anyone knows what happens if you keep the Event packs and open them after the Event has ended please post.
Check again if you have all 24 Event items and take screenshots.
I think it's a big risk to open the event packs after the event has ended.
It's like testing the game if you'll get it or not while you have already paid 150+ and we have some bugs every season!
I think you should contact EA Support again because no one can add the Heirloom item for you from this forum.
Send them all the screenshots of the 24 Event items maybe add a screenshot of your player name too and tell them that you are missing Gibraltar Heirloom.
That's what i would do and i hope you receive it soon.
Thanks for the feedback!
Yeah the only reason why I opened the packs so late just because I want to open it with the Anniversary Event, but now we know it's a mistake!
I did contact EA Support yesterday and the person said it's already on my inventory whilst I checked and still nothing on my inventory.
I screenshot all the 24 items but I can't compress all of them in the same folder, because they only limit the size of 5MB only for attachments.
But yeah the person told me that they saw it there on my inventory, and I guessed it's bugged. I repaired and also try update the game and nothing happened.
Gotta contact them again today and see what they gonna do.
Extra notes: I opened the Anniversary Event Packs as well together with the Fight Night and I did get 150 Shards heirloom only without the Gibby's one.
Hopefully they able to fix it.
- @Brofezzor
You keep saying that you got the shards.
Was the Anniversary event still active when you got the shards on Tuesday or did you open everything after the Anniversary event?Yeah the event still goin on that time, it was 12hours left before it's ended.
I opened the packs around 12:05am Tuesday and the event supposedly end 12hrs after or so.
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