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EA_Lanna
Community Manager
11 months agoHi @seemesb,
After you've sent in an appeal using the steps outlined, our EA Help guide 'Get information about EA Account locks, bans, and suspensions' goes on to share this:
@EA_Help wrote:
Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com about your case within 10 days, though sometimes it takes longer. The email will give you further details about our decision and how to dispute it if you think we’ve made a mistake. Our advisors can no longer transfer cases to our Terms of Service Moderation team.
That EA Help guide shares more information about EA bans and suspensions. When you get a chance check it out.
- EA_Lanna
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