Forum Discussion
- 5 years ago
I’d suggest contacting the platform you play on and demanding a full refund of all purchases dating back to the release of the game. I have not been able to log in since the 17th. No mention on trello, no mention in the patch notes. This issue is as buried as any issue. Hundreds of high level players have had this issue apparently and not even a whisper on Reddit. I honestly don’t think there is a compensation amount that can undo the time lost both in game and in life trying to play the game. 4 hours until season 8, my guess is 2 weeks from now they might have a fix rolled out. First priority is get that battle pass cash, next is keeping people in the game. I don’t even know how much I’ll even bother playing this season if my account can just go poof for over 2 weeks and the best I can get is “Well, that sucks, keep an eye on Twitter and have fun in Warzone!” 0/5 stars
- 5 years ago
I’m just hoping there’s something in the update that may correct this, because honestly not being able to access our accounts especially if they’re currently holding unspent currency has got to be somehow legally wrong? But I have no idea, just hope it’s good to go soon.
- EA_Kent5 years ago
Community Manager
Hey all,
If you're seeing this happening with one specific account, that's something we've been tracking for a bit. The team is currently investigating, but I'm afraid I don't have any additional information to share.
Thanks for bearing with us while this is under investigation. I'm sorry I don't have more details on this, but hopefully the issue will be resolved soon.
/Kent