Forum Discussion
I have not been able to play Apex for two weeks now. I have contacted the EA help over 20 times in these last two weeks and have received no help whatsoever. I am told to try troubleshooting solutions that do not work then after an hour of doing those troubleshooting solutions and I tell the helper none of it worked all they say is ‘The Game team has made it their priority to fix this but, for now you will have to wait. This is happening to other around the world.’ I have been hearing this since January 27, which means your game team doesn’t know how to fix this problem and are to afraid to say that. I am extremely frustrated because I have been playing this game since day one; I have more than 2000 wins, 30,000 kills and before this I was the #123 Horizon across all platforms. Since I have not been able to play for two weeks I have lost out on 2000+ kills 200+ wins and I dropped under #250 on horizon. All the money, time, effort and dedication I put into this game was easily taken away from me in a blink of an eye with no explanation to why it happened. After these two weeks it is clear that EA only cares about the money they make off of their players and not about the state of the game. What I have had to deal with is extremely unprofessional and I am not happy with the EA company. I EXPECT in game compensation for the time I have missed these two weeks. Attached is the error that I am receiving. I forgot to mention that I am able to play on my alternate accounts on the same PS4 and router/internet but not my main. Meaning I didn’t get to progress in ranked the last week of season 7 leaving me in D3, haven’t played the new season AND today I am missing the anniversary event. As a loyal customer to this game all I have to say is fix yourself servers and stop being greedy money *. Thank you!
Yep, I’ve been getting this since updating to season 8, it finally was working yesterday then it stopped again and now I keep getting code net and code leaf which means it’s an error on EA’s behalf, not mine.
I keep getting rubberbanded, stuck in place, disconnected. It’s to the point where I can no longer even remain in the lobby for more than a minute before I’m back to the homescreen. I’ve spend hundreds of pounds on this game now, and I’m getting sick of the constant disconnecting. If I’m paying money on this game, I expect to be able play it.
It’s absolutely ridiculous at this point. Hopefully it gets fixed soon and we don’t have to experience this again.
- 5 years ago
What I’ve learned these last two weeks from dealing with all of this is that EA is only focused on 1 thing and that’s money. They knew players were going to spend lots of money the first 2 weeks of this season so they prioritized making that aspect good but not caring about the state of the game. What I have learned from being on Twitter, Reddit and this HQ answers page is that the fan base could care little to none about the new skins and season but care more about the servers crashing, not being able to hear in CP, SBMM, etc. If you go to any reply thread on the apex Twitter most of it is players telling them to fix the servers or fix another type of bug. Like I said EA only cares about the money and nothing else, I don’t even think I’ll be able to play this anniversary event on my many account. Which sucks because of the time I’ve put into this game, but EA does not seem to care one bit. This post probably won’t get a reply from an Ea worker till next Monday or something.
- huyness65 years agoRising Veteran@kondimentkween yeah there's so much rubber banding, it feels like im playing on drugs. just now i tried to revive my teammate and it took me like 6 times because my character wouldn't stay still. wtf