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Jeff_fufufu's avatar
Jeff_fufufu
3 years ago

Apex keep crashing and casue my PC green screen

so Apex keep crashing and cause my pc green screen. I reinstall apex, can't open it, I open apex through origin, still can't open it. Also I reinstall steam and origin, and reinstall apex from both p...
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
3 years ago
Hey @Jeff_fufufu,

I'm going to state the obvious by saying that crashing your computer is not the intended experience when it comes to Apex. It sounds like something's seriously going wrong somewhere. Could you share a DxDiag with me, please? That way I might be able to see what the issue is. This article shows how you can make one:

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

As for the account linking issue, are you getting an error message when you try to link your accounts? Or what exactly is the problem?

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