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SHAD0W_F0X89's avatar
SHAD0W_F0X89
11 months ago
Solved

Apex keeps crashing on load

Hey,

I recently upgraded my computer, was running an i5 processor, 1060 gtx graphics card, 32bg or ram on windows 10.

the new specs are:

intel i7-14700K

evga rtx 3070

Windows 11 64 bit

64 GB ram

and ever since this upgraded build i havent been able to get apex to load. I have uninstalled and fully reinstalled it, and made sure my graphics card driver was updated.

Any advice?

  • EA_Mako's avatar
    EA_Mako
    11 months ago

    Hey folks, please see the tweet below. Those experiencing this just within the past couple days may be running into this issue, though OP and others early on may have a separate situation.

    As some in this thread have mentioned, it may help to try disabling programs such as AutoHotKey, DS4Windows, etc.

13 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    11 months ago
    Hey @SHAD0W_F0X89,

    Is the game giving you any errors when it crashes? Could you wshare a full DxDiag with me? Hopefully that'll give me a better idea of what's going wrong.
  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hey @SHAD0W_F0X89,

    Could you try running a System File Check on your PC? I'm seeing quite a few errors related to Windows processes/applications, so it might be worth checking to see if there are any issues with your OS.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    11 months ago
    Hey @Mertustuner,

    In your case, could you check if you have a graphics driver upate? It's a few months old at this point, so that could be causing your issue.
  • Mertustuner's avatar
    Mertustuner
    11 months ago

    Hello there thank you for responding quickly,

    I checked on Windows and checked it NVIDIA app is showing updated drivers.

    The thing is it wasn't a problem until yesterday it happened after I closed pc and reopened, such a problem occurs. The problem I have is that the game either closes before the loading screen or without giving any error.

  • eXtalerS's avatar
    eXtalerS
    11 months ago

    Most likely something broke with the easy anti-cheat in the new update. Game crashes on startup after patch. I think they did something against autohotkey-scripts and maybe other things.

    But i dont have anything running. I even did a clean boot with only windows-applications and steam running and got the same error.

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