Forum Discussion
3 years ago
@EA_Illium hello, i have the same issue and i tried everything but it stil don't work. i play everyday and i never had a problem like that, it's really due to the last patch you launched yesterday, so you should watch on your side to patch this please because this is very annoying for everyone in our situation
EA_Illium
EA Staff (Retired)
3 years agoHi @TastyMacShivers @Loriusfire
Can we try the steps above? If this continues please let us know the following:
- Platform:
- PSN ID/Gamertag:
- Are you getting an error message?
- Does this happen to any other account on the device?
- How long are you playing until this happens?
- Are you playing from the device's internal storage or an external drive?
- What type of network are you using? (Wired, Wireless, Hotspot)
- Please share any steps you've tried to far to resolve the issue:
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag and an EA app Error ID
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!