Apex lags when I move my mouse
I havent played apex from my pc since the beginning of season 11. Back then everything worked perfectly fine. I've updated apex, launched it and it lags in the main menu for a minute or so. After tha...
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EA_Kent
Community Manager
Community ManagerHi @SadCaesar,
Would you mind sharing a DxDiag when you have the chance?
For more info on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. Thanks!
I have the same exact problem. I am on a Windows 7 machine, and I run the game out of Origin. After the update on Wednesday 27.7.2022, I got a message saying "Your Windows 7 system is too outdated. Please install KB4534310". I did that and now I can launch the game. It doesn't crash me out, but when I move the mouse it causes the game to stutter, or pause. Even in the loading screen and front lobby. Matter of fact, I can move my mouse fast in a circle and get the game to pause or "lock up" as long as I'm moving the mouse. Once I stop moving the mouse, it unpauses and goes back to normal. The keyboard doesn't cause any problems for me. I'm using a Logitech G502 mouse.
- @Ekkssray i'm having same problem always on windows 7, operated like Ekkssray did... Just for curiosity, your problem didn't solve lowering the polling rate of mouse and keyboard right?
@EA_Kent Attaching my DXDIAG for the same issue
- EA_Kent
Hey everyone,
It looks like the common factor in all these is Windows 7.
Did you all just start seeing this happening after the recent updates?
@SadCaesarне понимаю, зачем ты пишешь на англоязычном форуме? Проблема не в мышке, а в серверах игры
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