Forum Discussion

3 years ago

Apex lags when I move my mouse

I havent played apex from my pc since the beginning of season 11. Back then everything worked perfectly fine. I've updated apex, launched it and it lags in the main menu for a minute or so. After tha...

EA_Kent

Community Manager

3 years ago

Hey everyone,

It looks like the common factor in all these is Windows 7.

Did you all just start seeing this happening after the recent updates?

SadCaesar

3 years ago

@EA_Kent, last time I played before this update was at the beginning of season 11, during season 10 everything worked perfectly fine. When season 11 had started, tiny lags appeared (like main menu lagging for 3-5sec after launching the game, first 2-3sec lags when beginning a new match), but I'm not sure if it related to this problem or its just the game became harder to handle for my pc

Ekkssray
3 years ago
@EA_Kent I too have Windows 7. This stuttering issue (when I move my mouse) started to occur for me on July 27. I play through Origin and the game auto-updated for me on July 27. I hadn't played for a day or two before that, so not sure exactly which update that was. Whichever one that came out on July 25 or 26. Prior to that, I had not seen this issue during the 3 years that I've been playing prior to that (on the same PC). When the update occurred, I did get the "your windows 7 is outdated. You need to update KB..." message. I did update to that KB.
- EA_Kent
  Community Manager
  3 years ago
  Thanks for the updates, everyone.
  
  Has anyone else tried lowering their mouse polling rate to see if you notice a difference? I know it's not ideal, but I am curious if that is a consistent way to mitigate the issue.
  - Toilet-Ducky
    3 years ago
    @EA_KentLowering the polling rate helps but does not resolve the problem - I lowered it to 200 which helps a fair bit but it still remains unplayable as the screen still freezes when moving in fast action.