Forum Discussion
Subject: Urgent Follow-Up – Request for Faster Review of Permanent Ban
Hello EA Support Team,
I submitted an appeal regarding my permanent Apex Legends ban two days ago, but I have not received any updates yet.
I completely understand that investigations take time. However, I am concerned that my case may have been delayed or overlooked.
I kindly ask you to prioritize my case and review my permanent ban as soon as possible. I have never used cheats or any unauthorized third-party software, and I strongly believe this ban may have been issued by mistake.
If my case is still under investigation, please let me know its current status and an estimated timeframe for the review.
I would really appreciate your help in resolving this issue as quickly as possible.
Thank you for your time and understanding.
Best regards,
Apex Legends Player
- EA_QueenBee1 day ago
Community Manager
I've merged your threads together. You can always check the status of your case yourself under My Cases, just be careful not to accidentally continue your case. We can't really give an estimate as it's dependant on a large number of factors, but most folks hear something back within 10 days.