Forum Discussion

New Rookie

5 years ago

Apex Legends - black screen crash - PC restarts.

Hello, I've been playing Apex a lot on playstation but recently stepped over from playstation to pc. Since i play on PC all i have is really apex legends crashes. Could be either a Apex legends cr...

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fliccadw

Not applicable

5 years ago

I have the same issue, ever since season 6 was released, I have experienced crashes in apex that demands hard reset of the PC.

I still hear the game sound but the video freezes and cant tab out, CTRL, ALT, DEL or log out from windows. The computer is totally stuck.

- windows up-to-date

- Apex (re)installed

- GPU cleaned and reinstalled

- repiared

No problem with other games such as COD or CS:GO.

I have a friend that has the same problem with only Apex.

Solution EA? Over 1k hours in the game and never had this problem before S6.

SPECS:

CPU: Intel i5 - 9400F CPU 2.90 (Not overclocked)

GPU: AMND Radeon RX 5700 XT Red devil (not overclocked)

RAM: 16gb 2133 MHz

N44BJE058
New Rookie
5 years ago
@fliccadw I see u have the same GPU as me, does your friend have an AMD card aswell?
- fliccadw
  Not applicable
  5 years ago
  @N44BJE058 Unfortunaly he has nvidia, but he only experienced this bug twice. Me on the other hand, 2 many times.
  
  It might be Radeon..
  - N44BJE058
    New Rookie
    5 years ago
    @fliccadw Well i'm getting that feeling to be honest. My mate has a 5700 and has the same issue.
    
    But then i need an explenation. Why does this happen in Apex legends only.. and not in other heavier games?
    
    Anyway i get 2 type of crashes.
    
    1: apex crashes with an error.
    2: whole pc crashes, freezes and restarts itself.
    
    How about you?