Forum Discussion

Seasoned Novice

2 months ago

Solved

Error: code:net / application suspended

I tried everything from network end and console end multiple restarts and router reset my issue persists please help me fix this issue , I’m able to play other games that sign in through EA

ISSUE : I found out that the issue is only with my Apex main Account

Platform: Xbox Series X
Account rank: Diamond 3
Error: code:net / application suspended
Alt Apex account works on the same console and network
Main account cannot stay connected
Issue ongoing for 21+ hours

launching

progress issue

xbox

EA_Salmon
2 months ago
Hi everyone,

Based on feedback from the forum and reports shared by other players, it appears that the Code: Net issue has been resolved for most players after the game update, and access to the game has returned to normal.

If anyone is still experiencing the same issue after the update and is unable to play properly, please let me know.

10 Replies

Yehoyanib
Rising Novice
2 months ago
Same issue here, "code:net" infinite loop. Been conversing with EA Advisors and they all share the same thing which I tried multiple times and didn't fix the issue. EDIT: Removed the last part where it could be all EA games, but BF6 worked now. Not Apex though, unfortunately.
Tried the following:
Restart router
Re-install in both EA and Steam
Verify (Steam) and Repair (EA) files
Swapped to Google or Cloudflare DNS
Flush DNS and Reset Winsock
Repaired my Windows 10
Clear cache (EA and Steam)
Relink EA and Steam, trying in between
Port settings in my router
But again, same, can use my brother's account with NO issues, also changed internet connections, to no avail.
Platform: PC (EA/Steam)
Account rank: Gold 3
Issue ongoing for around 5 days now
Alzz77777
Seasoned Novice
2 months ago
7days ? Bro are you for real ? Which means we can never get back into the account ? I have 2 heirlooms there 😭😭😭
Yehoyanib
Rising Novice
2 months ago
Ah 'twas a typo but, yeah, I was busy with work so I wasn't able to attend it ASAP :(
But again, advisor response didn't help much so now I'm here. Hope it gets fixed soon.
Alzz77777
Seasoned Novice
2 months ago
Dropping my Discord here just in case if you found a fix please reach me out - alzz_7
Alzz77777
Seasoned Novice
2 months ago
Updating case ID : #249323702
Alzz77777
Seasoned Novice
2 months ago
Anyone from EA pls look in to my issue ..
Alzz77777
Seasoned Novice
2 months ago
My issue fixed automatically after the new patch (split 2)
Yehoyanib
Rising Novice
2 months ago
Good to know! I'm updating now, thanks for replying back here.
EA_Salmon
Community Manager
2 months ago
Hi everyone,

Based on feedback from the forum and reports shared by other players, it appears that the Code: Net issue has been resolved for most players after the game update, and access to the game has returned to normal.

If anyone is still experiencing the same issue after the update and is unable to play properly, please let me know.
EA_Salmon
Community Manager
2 months ago
Hi everyone, as there hasn’t been any further feedback indicating that the issue is continuing, this thread will be marked as solved. If anything comes up again in the future, please feel free to post on the forum and let us know.

Thank you all.