Forum Discussion
6 years ago
@EA_Kent
Sorry for the late reply but I turned it on and have been playing for the past few days and it still crashes.
I've tried optimizing my laptop as well but it just simply crashes like every other time.
The only thing I can deduce from the error is that it's a problem with my resolution and I just don't know what could suddenly cause it to become a problem?
Sorry for the late reply but I turned it on and have been playing for the past few days and it still crashes.
I've tried optimizing my laptop as well but it just simply crashes like every other time.
The only thing I can deduce from the error is that it's a problem with my resolution and I just don't know what could suddenly cause it to become a problem?
EA_Kent
Community Manager
6 years agoThanks for following up! I'm sorry to hear it's still giving you trouble.
What happens if you start up your PC in a Clean Boot before you launch Apex Legends? If there's something else running on the PC that could be causing this error that might help to get around it.
For more details on how to set one up check out the EA Help website. Let me know how that goes once you have a chance. Thanks again!
/Kent