Forum Discussion

1 year ago

Apex Legends- Unexpected Kernel Mode Trap BSOD

So out of no where apex stopped working, every time i boot up the game my PC crashes. i deleted apex and EA application and installed it again and nothing worked. My GPU is up to date, i can open any...

EA_Barry

Community Manager

1 year ago

@DropDead718

Bluescreen issues are outside of the scope of support we provide here as they generally indicate an issue outside of our games.

Some general troubleshooting steps:

Make sure all available Windows Updates and hardware driver updates are installed
Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135

Thanks.