Forum Discussion

zeonack

5 years ago

Solved

Apex Legends' Anniversary Collection Event locked and cant buy anything

EA_Mako
4 years ago
Hey @SNAKE23558,

This thread was started for last year's event, so it's being locked here so we can keep any reports current and in the right spot.

If you're running into issues not seeing the event this year please try repairing your game installation and feel free to start a new thread if you're running into more trouble after that point, thanks!

Metal_Masher

5 years ago

I can't login in either and when it did (which took forever) a lot of the buttons wasn't working like the legends, loadout, challenges where grayed out, the news part is missing content, the daily/weekely challenges is missing on the home screen so I think it screwed up server side.

EA_Mako

Community Manager

5 years ago

@Metal_Masher Have you tried repairing the game installation to see if there's any change?

Metal_Masher
5 years ago
@EA_Mako I actually did that before I posted here as I have been around ball park long enough to do certain steps including googling for solutions and I did verified the files on steam which gave the game a clean bill of health, will check the game in a bit and post here if the problem is gone or not.
- Metal_Masher
  5 years ago
  Just checked the game and all the buttons are working again and everything is working as expected, as is everything else meaning I was right that it was a server was the culprit which the dev team resolved.
  - EA_Mako
    Community Manager
    5 years ago
    @Metal_Masher Glad to hear you're able to play, enjoy the event!
SNAKE23558
4 years ago
Wait do I have to delete the game n reinstall it?
- EA_Mako
  Community Manager
  4 years ago
  Hey @SNAKE23558,
  
  This thread was started for last year's event, so it's being locked here so we can keep any reports current and in the right spot.
  
  If you're running into issues not seeing the event this year please try repairing your game installation and feel free to start a new thread if you're running into more trouble after that point, thanks!