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Biskweet's avatar
Biskweet
6 years ago

Apex Legends Anti-Cheat error gdiplus.dll not trusted

Hi there,

I have a big problem with Apex Legends.

When I start it, I have a first error message :

"r5apex.exe - Application error : The application was unable to start correctly (0xc0000142)."

and another one when I close the first

"Easy Anti-Cheat : Untrusted system file (C:\...\GdiPlus.dll)"

I've already tried the sfc /scannow and all the repairs commands I found on Internet. Also checked the Cryptographic Service. Did a Malwarebytes + Kaspersky scan.

I had no problem before my formatting my HDD (done it one month ago but reinstalled Apex yesterday). I have no Windows update. I updated my driver. 

Help me please!

24 Replies

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  • S1XPATHS11's avatar
    S1XPATHS11
    6 years ago

    i would really love it if you were to fix this * problem of easy anti cheat not trusting one or other necessary file on my pc.

    i took a break from this game so i could focus more on my studies and now when all my tension for my exams is over,you tell me i cant * run this game.

    it's been 2 days since this * thing has been happening . i was really excited for this * "season 1" or whatever it is.

  • Konform103's avatar
    Konform103
    6 years ago
    Could be some malware.. Try a scan with malwarebytes anti rootkit and after it's done run cmd as administrator and enter sfc /scannow.. Restart pc
  • Zeelmaekers's avatar
    Zeelmaekers
    Hero+
    6 years ago

    Hey @Biskweet 

    Have you already a Registery cleaner with Ccleaner ?

    I have seen this fixing sometimes the issue.

    Make sure Origin is set as Exception in your firewall / Anti Virus.

  • Biskweet's avatar
    Biskweet
    6 years ago
    "Have you already a Registery cleaner with Ccleaner ?"

    Yup yup (actually not with CCleaner but with Glary Utilities ( which is pretty much the same thing)). Didn't work. I'm desperate.

    Any other solutions, please ? ☹️

  • Zeelmaekers's avatar
    Zeelmaekers
    Hero+
    6 years ago

    Hey @Biskweet 

    Might deleting and reinstalling EAC is worth a shot.

    Open your file browser and click your location bar.
    Now type the following loctions in and delete the files mentioned:

    • C:\Program Files (x86) and delete - EasyAntiCheat
    • C:\Program Files (x86)\Origin Games\Apex and delete - EasyAntiCheat - EasyAntiCheat_launcher.exe - EasyAntiCheat_x64.dll
    • C:\Users\(User)\AppData\Roaming and delete - EasyAntiCheat
    • C:\Program Files (x86)\Origin Games\Apex\__Installer\customcomponent - EasyAntiCheat

    Now restart your system, open Origin and Repair Apex Legends
    (please note you have to repair all game that use Easy Anti cheat.)

    Source: The_Tibber - In Depth EAC Trouble shooting

    Let me know if this worked

  • Biskweet's avatar
    Biskweet
    6 years ago

    «Now restart your system, open Origin and Repair Apex Legends
    (please note you have to repair all game that use Easy Anti cheat.)

    Source: The_Tibber - In Depth EAC Trouble shooting

    Let me know if this worked»

    Hi! Thanks for answering. I'll try it as soon I'm home, but I don't believe it will work. The problem is the GdiPlus.dll file located in my Windows directory which should not be there (or which is corrupted). I'll try it though, stay tuned.

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