Forum Discussion

4 years ago

Solved

Apex Legends Bluetooth earphone audio error

So I have OnePlus bullet wireless z , and its works fine all the time but as soon as I start apex Legends the audio output automatically switches to headset (mono audio) from headphones (stereo) . I ...

u_guys_Suuck
4 years ago
Btw I fixed it . The issue was due to some latest update package conflicting with the bluetooth audio driver . I fixed it by overriding the application access to change the audio output device . This solution seem to work for me . But I guess it's not a perm fix .

EA_Kent

Community Manager

4 years ago

@u_guys_Suuck

Thanks for following up!

When you've got the chance can you check to see if the Mono switch is active in Windows? Open up your Windows Settings, then click on Ease of Access. Click Audio on the left side of the window and see if the toggle is currently active for Turn on mono audio. If it is active, try disabling it and see if that makes a difference.

/Kent

u_guys_Suuck

4 years ago

I already did that , last season I had the same issue so I already turn the mono audio of . But at present it's still not working . I even tried disabling exclusive control but still no help . I even tried different methods to solve it but still not fixed .

Ps:- thanks for actively looking at my problem

u_guys_Suuck
4 years ago
Btw I fixed it . The issue was due to some latest update package conflicting with the bluetooth audio driver . I fixed it by overriding the application access to change the audio output device . This solution seem to work for me . But I guess it's not a perm fix .
- EA_Kent
  Community Manager
  4 years ago
  @u_guys_Suuck
  
  Ah, I see. Thanks for following up and letting me know! I'm glad you were able to figure out what happened. 👍
  
  /Kent