Forum Discussion

Z3spire's avatar
Z3spire
3 years ago
Solved

Apex Legends cant connect to the EA Servers since today.

Greetings since today Apex cant connect to the EA-Servers i am on Windows 11 playing the Steam version of the Game. I already made firewall rules for Apex and easy anticheat outbound open all and in...
  • Z3spire's avatar
    Z3spire
    3 years ago

    I dont know what exactly caused the issue but it was some how related to the xbox app or the windows gaming services!?

    So i have first to allow ALL outbound connections to let Microsoft do its stuff and once Apex got the login done i can switch back to disallow outbound connections that do not match the rules.

    Also restarting the game once the first connection is established works without issues.

    EDIT:

    Ok so today after starting the PC i went straight in to APEX and had no connection problems.

    Resolution if you have following issues "Data Center: Downloading... 0" and "Retrieving Matchmaking List ..." infinit loading while Apex still produces network traffic check your Windows Gaming and Account services.

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @Z3spire,

Aside from the steps you've already mentioned, I would highly suggest going through these additional troubleshooting steps to see if there's any change. 

In particular it may help to check the steps regarding flushing and changing your DNS.

Beyond that, as you've already checked your ports and firewall settings, a clean boot of your system may help make sure no other programs or processes are interfering here.

Z3spire's avatar
Z3spire
3 years ago

I dont know what exactly caused the issue but it was some how related to the xbox app or the windows gaming services!?

So i have first to allow ALL outbound connections to let Microsoft do its stuff and once Apex got the login done i can switch back to disallow outbound connections that do not match the rules.

Also restarting the game once the first connection is established works without issues.

EDIT:

Ok so today after starting the PC i went straight in to APEX and had no connection problems.

Resolution if you have following issues "Data Center: Downloading... 0" and "Retrieving Matchmaking List ..." infinit loading while Apex still produces network traffic check your Windows Gaming and Account services.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @Z3spire
    Thanks for the update to let us know what fixed it for you!
  • rExtacy's avatar
    rExtacy
    3 years ago

    im having the issue of infinite "downloading 0 " does anyone know the fix?

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