Forum Discussion

5 years ago

Solved

Apex Legends: Can't Login on PS4

Hi,

I'm unable to login to Apex Legends on PS4 since around end of March (around the 25th). A friend of mine has the same issue. Is there a known problem or maybe a solution? Tried to reinstall the game on the PS4 which didn't help...

BottleSafti

BottleSafti
5 years ago
@EA_Kent Thanks for your answer. I've learned that his was a problem between Sony and my hoster, the German Telekom. They fixed it and it works since 2 days now.

18 Replies

EA_Kent
Community Manager
5 years ago
Hi @BottleSafti.

What are you seeing when you're trying to log in? Is it giving you a particular error message?

/Kent
BottleSafti
5 years ago
@EA_Kent Thanks for your answer. I've learned that his was a problem between Sony and my hoster, the German Telekom. They fixed it and it works since 2 days now.
EA_Kent
Community Manager
5 years ago
@BottleSafti

Nice! That's good to hear. I'm glad they were able to get it fixed. 👍

/Kent
PacksStsbbers
5 years ago
It did not work for me
EA_Kent
Community Manager
5 years ago
Hi @PacksStsbbers.

Are you getting a particular error message when you're trying to log into your account?

/Kent
Kdog3501
5 years ago
yes i am
EA_Kent
Community Manager
5 years ago
@Kdog3501

What's the full error message you've been getting?

/Kent
otfort1
5 years ago
Hey,@EA_Kent what's up with the servers?
EA_Kent
Community Manager
5 years ago
Hey @otfort1.

There were some connection issues yesterday, but they've since been fixed. Are you still having any problems connecting?

/Kent
tbowles2010
5 years ago
I’m having a problem logging into my apex legends on ps4. The message is can’t complete the action at this time. What should I do?