Apex Legends couldn't initialize sound
I tried launching apex legends one day and i got an error saying "couldn't initialize sound" please make sure you have a sound playback device that is enabled and properly configured Failed in: M...
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EA_Kent
Community Manager
Community ManagerHey @JONATHAN0S.
Just a heads up, I moved this over to the Apex Legends tech issues board. Can you check something for me? Start up Apex Legends and keep the error message open when it pops up. We'll need to have the app running for this.
With Apex Legends still "running" right-click on the volume icon on your Windows task bar and click on Open Sound Settings. Look for the App Volume and Device Preferences under the Advanced Sound Options and click on that. Look for Apex Legends under the list of apps there. Try changing the audio output settings for the game to Default there. Restart the game after that and see if it starts up for you.
/Kent
I tried this but it didn't work, then I restarted a few times and changed the USB port that my headset was plugged into and it worked. Not sure if this is a fix but I think you should try this just in case it works.
- @Wynteriscoming1 this did it for me.
@Wynteriscoming1Changing the USB worked. I didn't even have to restart
Edit: It worked only for that one instance. Now I'm back to the same problemMy fix so far as I type this is to go to your speakers' device settings in sound and uncheck the exclusive setting or else you won't be able to hear any game you play or any UAC alert.
My fix was the exclusive control being unchecked as shown in the pic below. The file could be corrupted too. It's best to try both in case
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- EA_Blueberry7 years ago
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