Apex legends crash at launch / start up after video intro FIX
So i will give a long story about this issue, if you don't care you can go directly at the end in the ***** section and if it doesn't work (i i will be supprised but who knows) go to the ** section, certainly the answer is somwhere there. i hope that maybe someone will fix this one day with a patch.
Since the realise of Apex, i had this issue maybe ten times :
- launch apex
- watch the intro video
- having the red loadding logo in the bottom left corner (sometimes you don't even have time to see this)
- crash, no error message
Patchs of apex or origin didn't change anything.
It can be triggered by :
- Game invite from friend
- changing graphic settings
- reducing apex
- opening origin in game
- others...
I watch, read and applied all videos or articles related to that issue :
- removing / tweaking easy cheat
- ipconfig flush dns
- tweaking launch option (admin, untick fullscreen optimization, -novid, +fps_max....)
- reboot
- memory priority
- clean %temp% file
- check files / check for update for apex
- desactivate origin in game, cloud saving...
- EVERYTHING
**Sometimes it can be fixed by doing one of this :
- uninstall apex and clean setup
- uninstall origins and clean setup
- uninstall nvidia driver and clean setup
- setup an older version of nvidia driver
- supressing apex video settings file and put it back
- launching apex in window mod or with a different
resolution
=> AND SOMETIMES NONE OF THIS WORK. It makes no sense.
What FIX this is ... Wait for it...
I had 2 origins account, and i don t know why, my main account for apex had this issue constantly and the other one never.
Yes, you have understood very well, if i i have this issue on my main, and i switch on the second, the game work. If i go back to my main, it crashs... Weard.
I tried by switching between these account to :
- tweak the profile and setting files of apex
- activate/desactivate the saving cloud
- make the second crash and launch the main (by suppressing the process in ctrl alt suppr menu)
I was thinking that maybe there is a line of code somewhere, in a file, on my computer or in the cloud which makes this game crashed...
***** The FIX is :
So the only difference between the 2 accounts is 89 friends...
The main origin account has 89 origin friends.
My second account has 0 friend.
So i suppressed 59 friends (so it remains 30 friends) and this ******* game WORK !!!
I don't know exactly, the maximum number of friend you can have to avoid this issue. just try to supress 5 by 5. Maybe it is related to the steam account link, the number of friend online, ...
Sorry for the language i m not a nativ ! I Hope it has helped !
Marking this as solved for visibility and your related post here.
If you have the game crashing for you at launch our Origin team can use your help pinpointing how this could be related to the friends list by sending them an Origin Error Report. Please mention how many friends you had when it started working for you once friends were removed. This can still be done even after you've resolved your crashing issue. Our thanks for any hand you can lend on this. 👍
Here is where to do that:
