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KaolinAngel_TTV's avatar
KaolinAngel_TTV
7 years ago

Apex Legends Crash no error - PC (apex_crash.txt)

So I just received a new crash from apex legends since reinstalling today, thank God that it had a apex_crash.txt Now can someone help me understand this poorly optimized crash fest of a game? Chee...
xJungleWarrior's avatar
xJungleWarrior
7 years ago

Same exact crash as you.

Running an i7-8700k @ 4.9GHz OC'd and 32GB of GSKILL Trident Z @ 3200 MHz (not OC'd)

crash:
{
	R5Apex: 00000000002F2DCA
	EXCEPTION_BREAKPOINT: 80000003
}
cpu: "Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz"
ram: 32 // GB
callstack:
{
	KERNELBASE: 000000000008669C
	ntdll: 00000000000A80CB
	ntdll: 000000000008FD36
	ntdll: 00000000000A468F
	ntdll: 0000000000004BEF
	ntdll: 00000000000A33FE
	R5Apex: 00000000002F2DCA
	R5Apex: 00000000004C0B56
	R5Apex: 00000000004C0F47
	R5Apex: 00000000004BF767
	R5Apex: 00000000004C1502
	KERNEL32: 00000000000181F4
	ntdll: 000000000006A251
}
registers:
{
	rax = 1         
	rbx = 0x0000000978303260
	rcx = 0         
	rdx = 4         
	rsp = 0x000000090115FA30
	rbp = 1473   // 0x000005C1
	rsi = 0x0000015F2B14A6E0
	rdi = 1200   // 0x000004B0
	r8  = 0         
	r9  = 242998 // 0x0003B536
	r10 = 447828 // 0x0006D554
	r11 = 447828 // 0x0006D554
	r12 = 448215 // 0x0006D6D7
	r13 = 448215 // 0x0006D6D7
	r14 = 1         
	r15 = 0x0000015AC3F38670
	rip = 0x00007FF73CFA2DCA
	xmm0  = [ [4667748, 0, 0, 0], [0x4A8E72C8, 0x00000000, 0x00000000, 0x00000000] ]
	xmm1  = [ [22227366, 0, 0, 0], [0x4BA994D3, 0x00000000, 0x00000000, 0x00000000] ]
	xmm2  = [ [5.2441268, 0, 0, 0], [0x40A7CFE3, 0x00000000, 0x00000000, 0x00000000] ]
	xmm3  = [ [24478264, 0, 0, 0], [0x4BBAC11C, 0x00000000, 0x00000000, 0x00000000] ]
	xmm4  = [ [2416850.3, 0, 0, 0], [0x4A138349, 0x00000000, 0x00000000, 0x00000000] ]
	xmm5  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm6  = [ [2416850.3, 0, 0, 0], [0x4A138349, 0x00000000, 0x00000000, 0x00000000] ]
	xmm7  = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
	xmm8  = [ [1904400, 7617600, 17139600, 3.4028235e+38], [0x49E87880, 0x4AE87880, 0x4B82C3C8, 0x7F7FFFFF] ]
	xmm9  = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
	xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
	xmm12 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
	xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
	xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
	xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1553899726
JadedYeti's avatar
JadedYeti
7 years ago

crash fix please tried everything ?


module@00007FFCEA1C0000: 00000000006C05C8
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
cpu: "Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
module@00007FFCEA1C0000: 00000000006C05C8
module@00007FFCEA1C0000: 00000000005CE038
module@00007FFCEA1C0000: 000000000069BD0A
module@00007FFCEA1C0000: 000000000053A553
module@00007FFCEA1C0000: 000000000053A5DF
module@00007FFCEA1C0000: 000000000046F9F1
module@00007FFCEA1C0000: 00000000003BFCCA
module@00007FFCEA1C0000: 00000000001C2F3A
module@00007FFCEA1C0000: 0000000000E2A4B2
module@00007FFCEA1C0000: 0000000000DA705B
module@00007FFCEA1C0000: 000000000037A529
module@00007FFCEA1C0000: 000000000019A8F6
module@00007FFCEA1C0000: 0000000000451D25
module@00007FFCEA1C0000: 00000000004EE5B7
module@00007FFCEA1C0000: 00000000012A066C
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0x65D95358000001EF
rbx = 0x000001EF65D70CE8
rcx = 2658 // 0x00000A62
rdx = 0x000001EF9D2C9B0C
rsp = 0x000000B00317D520
rbp = 0x00007FFCEA1C0000
rsi = 0
rdi = 0x000001EF9D2C9AB0
r8 = 0
r9 = 0x000001EF65DCF240
r10 = 0x000001EF65D77378
r11 = 0x000000B00317D4A0
r12 = 0
r13 = 0x000001EF65D70CE8
r14 = 0x000001EF65D73B40
r15 = 1
rip = 0x00007FFCEA8805C8
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [-nan, -nan, -nan, -nan], [-1, -1, -1, -1] ]
xmm2 = [ [0, 1.875, 0, 0], [0x00000000, 0x3FF00000, 0x00000000, 0x00000000] ]
xmm3 = [ [-3.6893488e+19, -1.7476948, 0, -0], [0xE0000000, 0xBFDFB477, 0x00000000, 0x80000000] ]
xmm4 = [ [0.19081743, 0, 0, 0], [0x3E4365A5, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [3, 0, 0, 0], [0x40400000, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

  • OrioStorm's avatar
    OrioStorm
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    @JadedYeti, unfortunately, we can't do anything about this crash, since Apex is not crashing. The text shows that some 3rd party DLL is crashing, but somehow Windows isn't able to tell us the name of that DLL. There is no "R5Apex" mentioned anywhere in the report, meaning our code never ran.

    So, this is some 3rd party software that is injecting itself into Apex and bringing Apex down with it when it crashes. Some possible candidates are:

    • Drivers (usually for your graphics card)
    • In-game overlays
    • Speech communication utilities
    • ???

    Sorry I can't give you any more information.

    • valkyrie743's avatar
      valkyrie743
      7 years ago

      this seems odd but i have a overclocked 5820K and never had a crash with apex. maybe it could be effecting only some generations of intel chips?  5820k is haswell E.  are other haswell chips having this issue? 

      • Gumpyyy's avatar
        Gumpyyy
        7 years ago

        The first crash-patch back in March or w/e fixed all issue in game, but still didn't adress the crash I randomly get on startup. Game runs with zero issues after I get past the intro video of starting up the game. Hopefully leaving this here gives some insight.

        crash:
{
	!!!unknown-module!!!: 000007FEEB150040
	EXCEPTION_ACCESS_VIOLATION(read): 000007FEFFFD0046
}
cpu: "       Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
ram: 8 // GB
callstack:
{
	kernel32: 0000000000099450
	ntdll: 00000000000943B8
	ntdll: 00000000000185A8
	ntdll: 0000000000029D0D
	ntdll: 00000000000191AF
	ntdll: 0000000000051278
	!!!unknown-module!!!: 000007FEEB150040
}
registers:
{
	rax = 0x000007FEEB150040
	rbx = 0x00D2F900
	rcx = 0x00D2F900
	rdx = 0         
	rsp = 0x432BF688
	rbp = 0         
	rsi = 0         
	rdi = 0         
	r8  = 0         
	r9  = 0x432BC528
	r10 = 0x8100FCFEE0FEFEFE
	r11 = 0x344C5880
	r12 = 0         
	r13 = 0         
	r14 = 0x0000000140351550
	r15 = 0x0000000166D72C80
	rip = 0x000007FEEB150040
	xmm0  = [ [0, -nan, -nan, -nan], [0, -65536, -1, -1] ]
	xmm1  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm2  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm3  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm4  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm5  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm6  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm7  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm8  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm9  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1557879477

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