Forum Discussion
8 Replies
- EA_QueenBee29 days ago
Community Manager
Hey ethan161719,
About not seeing the ban on your account, could you quickly try logging in here with your EA account details and let me know if you see your Xbox account linked? If you don't, then you might be trying to appeal from the wrong account.
- ethan16171929 days agoRising Novice
Hey there’s only my Xbox and discord connected
- ethan16171929 days agoRising Novice
I only have this account
- EA_QueenBee29 days ago
Community Manager
Hmm, then it's odd that you're not seeing anything if you're on the right account. How long have you been banned, roughly? Have you already raised a large number of disputes for it?
- ethan16171929 days agoRising Novice
This is all that’s there
- EA_QueenBee29 days ago
Community Manager
Hmmm, the only other reason that I can think of why it wouldn't show up is that you've already sent the max number of appeals. Have you already been in contact with our terms of service team a bunch of times?
- ethan16171929 days agoRising Novice
My account was hacked I only got it back a couple days ago and it was there so I don’t what’s happened like deadass all I want to do is play
- EA_QueenBee26 days ago
Community Manager
We don't have the tools to look into accounts so we can't see what the issue could be here. Something tells me it's the max appeals thing, but just in case I'd recommend reaching out to our live support team if you can. They can take a look at what could be causing issues for you.
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- EA_Blueberry7 years ago
Community Manager