Forum Discussion
im with you guys lets go
crash:
{
!!!unknown-module!!!: FFFFF9600014EAE0
EXCEPTION_ACCESS_VIOLATION(execute): FFFFF9600014EAE0
}
cpu: " Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz"
ram: 8 // GB
callstack:
{
kernel32: 000000000009BAD0
ntdll: 0000000000079015
ntdll: 0000000000057388
ntdll: 000000000006BF7D
ntdll: 000000000004043A
ntdll: 000000000006B61E
!!!unknown-module!!!: FFFFF9600014EAE0
}
registers:
{
rax = 0x4314F710
rbx = 0
rcx = 786930 // 0x000C01F2
rdx = 799 // 0x0000031F
rsp = 0x4314F6A8
rbp = 0x4314F8F9
rsi = 0
rdi = 1
r8 = 1
r9 = 0
r10 = 0
r11 = 582 // 0x00000246
r12 = 0
r13 = 799 // 0x0000031F
r14 = 0
r15 = 786930 // 0x000C01F2
rip = 0xFFFFF9600014EAE0
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1562876448
modules:
{
R5Apex: [000000013FED0000, 0000000169662000]
ntdll: [00000000771B0000, 000000007734F000]
kernel32: [0000000076F90000, 00000000770AF000]
KERNELBASE: [000007FEFD280000, 000007FEFD2EA000]
Activation64: [000007FEE1A10000, 000007FEE1D11000]
GDI32: [000007FEFE840000, 000007FEFE8A7000]
USER32: [00000000770B0000, 00000000771AA000]
LPK: [000007FEFEE00000, 000007FEFEE0E000]
USP10: [000007FEFD590000, 000007FEFD65B000]
msvcrt: [000007FEFF400000, 000007FEFF49F000]
CRYPT32: [000007FEFCFF0000, 000007FEFD15D000]
MSASN1: [000007FEFCF50000, 000007FEFCF5F000]
SHLWAPI: [000007FEFD510000, 000007FEFD581000]
WINTRUST: [000007FEFD170000, 000007FEFD1AB000]
RPCRT4: [000007FEFECD0000, 000007FEFEDFD000]
MSVCP140: [000007FEE35A0000, 000007FEE3647000]
VCRUNTIME140: [000007FEF4630000, 000007FEF4646000]
api-ms-win-crt-runtime-l1-1-0: [000007FEFBCA0000, 000007FEFBCA4000]
ucrtbase: [000007FEE34A0000, 000007FEE3594000]
api-ms-win-core-timezone-l1-1-0: [000007FEF49F0000, 000007FEF49F3000]
api-ms-win-core-file-l2-1-0: [000007FEF4620000, 000007FEF4623000]
api-ms-win-core-localization-l1-2-0: [000007FEF4510000, 000007FEF4513000]
api-ms-win-core-synch-l1-2-0: [000007FEF7220000, 000007FEF7223000]
api-ms-win-core-processthreads-l1-1-1: [000007FEF4500000, 000007FEF4503000]
api-ms-win-core-file-l1-2-0: [000007FEF44F0000, 000007FEF44F3000]
api-ms-win-crt-string-l1-1-0: [000007FEF2AC0000, 000007FEF2AC4000]
api-ms-win-crt-heap-l1-1-0: [000007FEF2AA0000, 000007FEF2AA3000]
api-ms-win-crt-stdio-l1-1-0: [000007FEF2A20000, 000007FEF2A24000]
api-ms-win-crt-convert-l1-1-0: [000007FEF2A10000, 000007FEF2A14000]
api-ms-win-crt-locale-l1-1-0: [000007FEF19D0000, 000007FEF19D3000]
api-ms-win-crt-math-l1-1-0: [000007FEF18D0000, 000007FEF18D5000]
api-ms-win-crt-multibyte-l1-1-0: [000007FEF18C0000, 000007FEF18C5000]
api-ms-win-crt-time-l1-1-0: [000007FEF15E0000, 000007FEF15E3000]
api-ms-win-crt-filesystem-l1-1-0: [000007FEF15D0000, 000007FEF15D3000]
api-ms-win-crt-environment-l1-1-0: [000007FEF15C0000, 000007FEF15C3000]
api-ms-win-crt-utility-l1-1-0: [000007FEF15B0000, 000007FEF15B3000]
gdiplus: [000007FEFB2C0000, 000007FEFB4D9000]
ole32: [000007FEFD310000, 000007FEFD50F000]
OLEAUT32: [000007FEFEB10000, 000007FEFEBEA000]
ADVAPI32: [000007FEFF050000, 000007FEFF12B000]
sechost: [000007FEFECB0000, 000007FEFECCF000]
SHELL32: [000007FEFD9A0000, 000007FEFE72A000]
WINHTTP: [000007FEF3ED0000, 000007FEF3F41000]
webio: [000007FEF3E60000, 000007FEF3EC4000]
api-ms-win-crt-conio-l1-1-0: [000007FEF15A0000, 000007FEF15A3000]
IMM32: [000007FEFF020000, 000007FEFF04E000]
MSCTF: [000007FEFE730000, 000007FEFE839000]
GameOverlayRenderer64: [000007FEE0B60000, 000007FEE0D08000]
WINMM: [000007FEF97A0000, 000007FEF97DB000]
PSAPI: [0000000077360000, 0000000077367000]
profapi: [000007FEFCF60000, 000007FEFCF6F000]
ntmarta: [000007FEFBC60000, 000007FEFBC8D000]
WLDAP32: [000007FEFD840000, 000007FEFD892000]
CRYPTBASE: [000007FEFCDF0000, 000007FEFCDFF000]
CLBCatQ: [000007FEFD900000, 000007FEFD999000]
CRYPTSP: [000007FEFC6F0000, 000007FEFC708000]
rsaenh: [000007FEFC3F0000, 000007FEFC437000]
RpcRtRemote: [000007FEFCEA0000, 000007FEFCEB4000]
WS2_32: [000007FEFD8A0000, 000007FEFD8ED000]
NSI: [000007FEFD8F0000, 000007FEFD8F8000]
SspiCli: [000007FEFCD50000, 000007FEFCD75000]
credssp: [000007FEFC350000, 000007FEFC35A000]
mswsock: [000007FEFC690000, 000007FEFC6E5000]
wshtcpip: [000007FEFC100000, 000007FEFC107000]
wship6: [000007FEFC680000, 000007FEFC687000]
DNSAPI: [000007FEFC510000, 000007FEFC56B000]
IPHLPAPI: [000007FEFABB0000, 000007FEFABD7000]
WINNSI: [000007FEFAA00000, 000007FEFAA0B000]
rasadhlp: [000007FEF6EB0000, 000007FEF6EB8000]
fwpuclnt: [000007FEFA930000, 000007FEFA983000]
schannel: [000007FEFC480000, 000007FEFC4D8000]
secur32: [000007FEFCD00000, 000007FEFCD0B000]
ncrypt: [000007FEFC8C0000, 000007FEFC910000]
bcrypt: [000007FEFC890000, 000007FEFC8B2000]
bcryptprimitives: [000007FEFC800000, 000007FEFC84C000]
USERENV: [000007FEFD2F0000, 000007FEFD30E000]
GPAPI: [000007FEFC200000, 000007FEFC21B000]
imagehlp: [000007FEFEC90000, 000007FEFECA9000]
cryptnet: [000007FEF3BE0000, 000007FEF3C07000]
SensApi: [000007FEF48A0000, 000007FEF48A9000]
dhcpcsvc6: [000007FEFA8C0000, 000007FEFA8D1000]
dhcpcsvc: [000007FEFA660000, 000007FEFA678000]
CFGMGR32: [000007FEFCFA0000, 000007FEFCFD6000]
AVIFIL32: [000007FEF1570000, 000007FEF158F000]
MSACM32: [000007FEF72B0000, 000007FEF72C8000]
MSVFW32: [000007FEEF8A0000, 000007FEEF8C9000]
COMCTL32: [000007FEEF610000, 000007FEEF6B0000]
d3d11: [000007FEF97E0000, 000007FEF99B5000]
dxgi: [000007FEF99C0000, 000007FEF9A1D000]
VERSION: [000007FEFC030000, 000007FEFC03C000]
dwmapi: [000007FEFAEB0000, 000007FEFAEC8000]
D3DCOMPILER_43: [000007FEE07C0000, 000007FEE0A2F000]
mileswin64: [000007FEE33F0000, 000007FEE349D000]
AVRT: [000007FEFBC50000, 000007FEFBC59000]
binkawin64: [000007FEEA790000, 000007FEEA7C6000]
Normaliz: [0000000077350000, 0000000077353000]
bink2w64: [000007FEE1990000, 000007FEE1A02000]
SETUPAPI: [000007FEFD660000, 000007FEFD837000]
DEVOBJ: [000007FEFCF80000, 000007FEFCF9A000]
HID: [000007FEFAED0000, 000007FEFAEDB000]
nvwgf2umx: [000007FEF4AF0000, 000007FEF6E82000]
XInput1_3: [0000000001F60000, 0000000001F7E000]
EasyAntiCheat_x64: [000007FEE1740000, 000007FEE1809000]
}
fix your damn game this happens at least 5 times a day where i have to restart my pc to play this game. and also happens on 2 separate pc in my house. my pc and my sons pc. in my YEARS of gaming ive never seen such a buggy game tbh
crash:
{
R5Apex: 0000000000AD4680
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
cpu: "Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 0000000000086B2C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
R5Apex: 0000000000AD4680
R5Apex: 0000000000AF77AC
R5Apex: 00000000003DA7DF
R5Apex: 000000000045D93D
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0x00007FF79D1B9C68
rbx = 0x00007FF79D1B9C68
rcx = 9
rdx = 0x00007FF77BE02908
rsp = 0x0000009E6082FCB0
rbp = 0
rsi = 0
rdi = 0x002002312007AED8
r8 = 0x002002312007AED0
r9 = 3
r10 = 0x00000231249867D8
r11 = 36
r12 = 80
r13 = 0
r14 = 0x002002312007AED0
r15 = 0x002002312007AF18
rip = 0x00007FF77B594680
xmm0 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [0, 1, 0, 0], [0x00000000, 0x3F800000, 0x00000000, 0x00000000] ]
xmm2 = [ [0, 0, 1, 0], [0x00000000, 0x00000000, 0x3F800000, 0x00000000] ]
xmm3 = [ [0, 0, 0, 1], [0x00000000, 0x00000000, 0x00000000, 0x3F800000] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1562876448
- 7 years ago
Hello,
Joining this thread because of the recent crashes I've experienced.
I can't seem to find any patterns. Sometimes I can play maybe 3-4 games before the first crash occurs, and sometimes it crashes every game. It doesn't seem to matter if it is a fresh reboot of the computer or if it has been running for a while. The game did crash at times during season 1, but it was not as often.
Things I've tried- Updating GPU drivers
- Updating CPU drivers
- Running Windows Update
- Closing various applications normally running in the background
- Repairing Apex Legends
- https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Sometimes, I'm getting no error message, it just closes down and I am back in Windows. At other times, I get a crash report, like the one below.
crash: { mileswin64: 0000000000033F7E EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF } cpu: " Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz" ram: 16 // GB callstack: { KERNELBASE: 0000000000086B2C ntdll: 00000000000A81CB ntdll: 000000000008FD56 ntdll: 00000000000A477F ntdll: 0000000000004BEF ntdll: 00000000000A34EE mileswin64: 0000000000033F7E mileswin64: 000000000003427E mileswin64: 000000000003A6A3 mileswin64: 000000000002511D mileswin64: 0000000000015D2A mileswin64: 0000000000006BAC mileswin64: 00000000000073F5 R5Apex: 000000000093FA0A R5Apex: 0000000000456666 R5Apex: 0000000000456A57 R5Apex: 00000000004552E7 R5Apex: 0000000000457012 KERNEL32: 0000000000017974 ntdll: 000000000006A271 } registers: { rax = 0x0E38E38E38E38E39 rbx = 0x0000019094402940 rcx = 0x00000190943E49F0 rdx = 0 rsp = 0x000000246DE0EE10 rbp = 0x000000246DE0EE50 rsi = 0 rdi = 0x0000019094402958 r8 = 0 r9 = 0 r10 = 0x00000190943E4CC0 r11 = 0 r12 = 0 r13 = 0x0000019094407700 r14 = 0 r15 = 0x00000190943E4CC0 rip = 0x00007FF810353F7E xmm0 = [ [24000, 0, 0, 0], [0x46BB8000, 0x00000000, 0x00000000, 0x00000000] ] xmm1 = [ [1000, 0, 0, 0], [0x447A0000, 0x00000000, 0x00000000, 0x00000000] ] xmm2 = [ [0.79095143, 0.5, 0.5, 0.5], [0x3F4A7BCB, 0x3F000000, 0x3F000000, 0x3F000000] ] xmm3 = [ [317.35239, 0, 0, 0], [0x439EAD1B, 0x00000000, 0x00000000, 0x00000000] ] xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm5 = [ [-2, -127, -127, -127], [0xC0000000, 0xC2FE0000, 0xC2FE0000, 0xC2FE0000] ] xmm6 = [ [317.35239, 0, 0, 0], [0x439EAD1B, 0x00000000, 0x00000000, 0x00000000] ] xmm7 = [ [3.4028235e+38, 0, 0, 0], [0x7F7FFFFF, 0x00000000, 0x00000000, 0x00000000] ] xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm9 = [ [3.4028235e+38, 0, 0, 0], [0x7F7FFFFF, 0x00000000, 0x00000000, 0x00000000] ] xmm10 = [ [-96, 0, 0, 0], [0xC2C00000, 0x00000000, 0x00000000, 0x00000000] ] xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm12 = [ [-94, 0, 0, 0], [0xC2BC0000, 0x00000000, 0x00000000, 0x00000000] ] xmm13 = [ [24, 0, 0, 0], [0x41C00000, 0x00000000, 0x00000000, 0x00000000] ] xmm14 = [ [0.069077998, 0, 0, 0], [0x3D8D78C4, 0x00000000, 0x00000000, 0x00000000] ] xmm15 = [ [9.9999997e-05, 0, 0, 0], [0x38D1B717, 0x00000000, 0x00000000, 0x00000000] ] } build_id: 1562876448
At least the "ready bug" is fixed which was the nail in the eye (for me) of season 1. 🤞
Edit: Added https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/ to things I've tried
Update
Got help from a member of an Apex community I recently joined. I normally have an overclocked CPU profile so when I disabled that and went back to the default one, it seemed to solve the problem. I tested this by playing 10 games in a row and didn't have a single crash.
My specs
- Windows 10
- Intel Core i5 3570K 3.40GHz overclocked to 4.40Ghz
- GeForce GTX 1060 6GB
- 16GB DDR3
- Motherboard Z77 ASRock Extreme4-M
About Apex Legends Technical Issues
Community Highlights
- EA_Blueberry7 years ago
Community Manager
Recent Discussions
- 30 minutes ago
- 2 hours ago
- 3 hours ago