Your games and your servers are jokes without punchlines

Hey there support team, I'm sorry for the agressive title but please have your manager or maybe dev team look at this.
I mean I'm not playing Apex for free, for every single Wattson skins I always have to pay with my money and idk how many whales out there already have full heirloom and stuff but how hard is it to maintain and upgrade your matchmaking and servers ?
Please do keep my account away from all of the penalty history bullcraps cuz I litterally pay way more over than I should for this stupid so called SBMM