Forum Discussion
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD RX580 Gaming
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? 1st_RatCash
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Pathfinder, but crashes with any character
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu.Watchtower north? South?
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running
Did your squad mates also experience the issue? no
How many matches had you played in a row before the issue occurred? 6.
When did this happen? (dd.mm.yy hh:mm) 19.03.2019 22:21 UTC-2
How often does the bug occur? 10/6
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game crashes to desktop, sometimes it hangs before that, sometimes just quits
What should be happening instead? Not crash
Steps: How can we find the bug ourselves? No idea, it's random, but I'm going to post the contents of the apex_crash.txt, in the compose box bellow, hope it helps
Sometimes it crashes without freeze, this is a new crash type for me, after the new patch, and when this happens, it dont create the crsah log file. When the game freeze, and then quits to desktop, the file is generated:
crash:
{
R5Apex: 000000000035A6E6
EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
KERNELBASE: 00000000000EBDD0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
R5Apex: 000000000035A6E6
R5Apex: 00000000004C04BD
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 0000000000013DC4
ntdll: 0000000000073691
}
registers:
{
rax = 0x01000001
rbx = 0x00007FF6515CE5F0
rcx = 0x00007FF6377E6EF0
rdx = 0x000001B39A1599B0
rsp = 0x00000064FB9ADE30
rbp = 0x00007FF6377E6EF0
rsi = 0x000001B39A1599B0
rdi = 0
r8 = 0x00000064FB9ADE90
r9 = 0x00000064FB9ADE80
r10 = 2047 // 0x000007FF
r11 = 0x00007FF6525CF540
r12 = 8
r13 = 0
r14 = 120
r15 = 64
rip = 0x00007FF62BB3A6E6
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
xmm2 = [ [8.5070592e+37, 0, 0, 0], [0x7E800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1.1754944e-38, 0, 0, 0], [0x00800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [2.8044872, 0, 0, 0], [0x40337CB8, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number: Nvidia GTX 1070 (Asus Strix OC)
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? gallibep
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible: "blazingtrail7", "BaboTheLoco"
Which Legend were you playing (if applicable)? Bloodhound
Which Legends were your squad mates using (if applicable)? "blazingtrail7": Octane; "BaboTheLoco" Pathfinder
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Watchtower North by the trucks underneath the overhang.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running after looting bodies.
Did your squad mates also experience the issue? No idea, played with randoms.
How many matches had you played in a row before the issue occurred? 1.
When did this happen? (dd.mm.yy hh:mm) 20.03.2019 02:05 UTC-7
How often does the bug occur? First crash.
How severe is your issue? Crash.
What happens when the bug occurs? Game crashed to desktop.
What should be happening instead? Not crash
Steps: How can we find the bug ourselves? No idea, seemed random, sorry. I did have a Crypto miner running on a second, independent GPU at the time. apex_crash.txt attached as well as a video from the game up to the crash. https://youtu.be/CfYKm5bKHb8
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