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DoomGuy101's avatar
DoomGuy101
6 years ago
Solved

Apex Legends Crashes randomly RTX card.

Hi everyone, I'm new to EA Origin and so far have been having great experiences. However, I have been having a strange issue with Apex Legends. Every now and then I get a crash that I don't see unle...
  • Zeelmaekers's avatar
    Zeelmaekers
    6 years ago

    Hey @DoomGuy101 

    Welcome to Answer HQ, no worry's this is the right place for this issue.

    They are aware of this issue and working NVIDIA to get this issue solved.
    Dev Tracker - DXGI Crash 

    For now, players have found a few workarounds.

    Open Device Manager and expand the Display adapters
    right-click on your NVIDIA graphics card under this category and then select Properties.

    The Device Properties dialog box will now pop up. Select the Driver tab, and then click on the Roll Back Driver button.
    In the Driver Package rollback dialog box, click Yes to confirm.

    Now do some testing and see if Apex is still crashing.
    If it is stable again, Have fun 🙌

    If you still experiencing some crashes.

    Some players have posted that changing some values in the Regedit fixed the issue.
    I don't really recommend this option as modifying your Regedit incorrectly could result in failing to boot into windows.

    But I'll leave a link to the thread if you want to check it out.

    Dxgi_Error_Device - Fix here! 

Zeelmaekers's avatar
Zeelmaekers
Hero+
6 years ago

Hey @DoomGuy101 

Welcome to Answer HQ, no worry's this is the right place for this issue.

They are aware of this issue and working NVIDIA to get this issue solved.
Dev Tracker - DXGI Crash 

For now, players have found a few workarounds.

Open Device Manager and expand the Display adapters
right-click on your NVIDIA graphics card under this category and then select Properties.

The Device Properties dialog box will now pop up. Select the Driver tab, and then click on the Roll Back Driver button.
In the Driver Package rollback dialog box, click Yes to confirm.

Now do some testing and see if Apex is still crashing.
If it is stable again, Have fun 🙌

If you still experiencing some crashes.

Some players have posted that changing some values in the Regedit fixed the issue.
I don't really recommend this option as modifying your Regedit incorrectly could result in failing to boot into windows.

But I'll leave a link to the thread if you want to check it out.

Dxgi_Error_Device - Fix here! 

  • DoomGuy101's avatar
    DoomGuy101
    6 years ago

    Hi Zeelmaekers,

    I appreciate the response. I'm glad to read it's something Nvidia knows about and will fix in due time. I will just stick around and play battlefield till it's fixed. I have a lot of other games I play and would prefer not to roll back drivers in fear of it messing up other experiences with different games. Thanks for assistance.

    • NTHOFTYPE's avatar
      NTHOFTYPE
      6 years ago

      "in due time" ...well considering this has been an issue since day one of this game, don't get your hopes up.

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