@BigBodyBenz94 what does that do?
Fixes the crashing!
@BigBodyBenz94 I guessed that you were putting forward a possible solution, I was looking more for a description of what your possible solution does and why. It may be helpful to other members of the forum.
@OldTreeCreeper I still have yet to receive my call from Tier 3 tech support, idk how many tiers they have but I believe I have made headway on my problem here.
the tier 2 tech was not able to fix the problem USB 3.0 issue, so I took it upon myself to disable the device in device manager as it was not giving me problems with my other devices.
So long story short, I decided to launch apex last night out of a whim and I was able to play for about 45 mins straight with no crashes, played some matches this morning with no crashes. however, I have done quite literally everything under the sun solution wise to fix the issue. I was not able to depict what exactly fixed my problem but I can almost guarantee that a keep my files system restore fixed my issue, I took my OC from 4.9 GHZ down to 4.6. not for the reason it wasn't stable, because it was. I just wanted to see if that was going to eliminate the issue. so I recommend if you are experiencing these same issues with apex legends crashing to desktop with no errors or indicators that something went wrong, that you system restore your PC and select Keep My Files*.
I'm not going to say that my problem is fixed because I have not put enough playtime/testing since i have been able to play again, im gonna gather about 10 hours worth of gameplay and report back if there was any crashes or inconsistency's along the way.
When i say i tried quite literally everything, im serious... Bios options, registry tweaks, driver updates, Overclock stability. these are just a few of the options I attempted which resulted in no fix.
THE ONLY RELATIVE FIX IS A "KEEP MY FILES" SYSTEM RESTORE, this is going to repair your registry files, and repair any corrupted essential windows files.
I know this might not be the most help, and I wish that I truly had an answer for the rest of you guys regarding this problem. I went about 28-30 days troubleshooting, on the phone with Microsoft tech support, even they were not able to fix my problem.
system restore was my last option, im glad it is resulting in positive results, if I run into more problems with the game (knock on wood) I am going to factory reset the entire PC, I cant go through all this again. my suggestions to any others in this situation, would be to do the same.
@Broppled_TV thank you for getting back. If a system restore did it then its might have been an update or a downloaded program since the restore point that caused the conflict.
I hope it stays stable for you.
It's a pain in the neck to factory reset, I feel that pain. Even with a new laptop it takes me 4 or 5 hours to get it setup as I like it. Then installing programs on top of that.....
I just wanted to leave another update, time has been kinda short lately so getting the 10 hours of game time has been rough. however, I would say I've got a solid 4 hours of game time in across 2-3 sessions and I dont seem to be experiencing the same issues I was. I will further update the thread once I hit the 10 hour gameplay mark for a final decision on whether or not that was the solution to my problem. as for all the other people experiencing this issue, dont reset the OS yet. this is not set and stone as a fix as of yet.
@Broppled_TV wrote:@OldTreeCreeper I still have yet to receive my call from Tier 3 tech support, idk how many tiers they have but I believe I have made headway on my problem here.
the tier 2 tech was not able to fix the problem USB 3.0 issue, so I took it upon myself to disable the device in device manager as it was not giving me problems with my other devices.
So long story short, I decided to launch apex last night out of a whim and I was able to play for about 45 mins straight with no crashes, played some matches this morning with no crashes. however, I have done quite literally everything under the sun solution wise to fix the issue. I was not able to depict what exactly fixed my problem but I can almost guarantee that a keep my files system restore fixed my issue, I took my OC from 4.9 GHZ down to 4.6. not for the reason it wasn't stable, because it was. I just wanted to see if that was going to eliminate the issue. so I recommend if you are experiencing these same issues with apex legends crashing to desktop with no errors or indicators that something went wrong, that you system restore your PC and select Keep My Files*.
I'm not going to say that my problem is fixed because I have not put enough playtime/testing since i have been able to play again, im gonna gather about 10 hours worth of gameplay and report back if there was any crashes or inconsistency's along the way.
When i say i tried quite literally everything, im serious... Bios options, registry tweaks, driver updates, Overclock stability. these are just a few of the options I attempted which resulted in no fix.
THE ONLY RELATIVE FIX IS A "KEEP MY FILES" SYSTEM RESTORE, this is going to repair your registry files, and repair any corrupted essential windows files.
I know this might not be the most help, and I wish that I truly had an answer for the rest of you guys regarding this problem. I went about 28-30 days troubleshooting, on the phone with Microsoft tech support, even they were not able to fix my problem.
system restore was my last option, im glad it is resulting in positive results, if I run into more problems with the game (knock on wood) I am going to factory reset the entire PC, I cant go through all this again. my suggestions to any others in this situation, would be to do the same.
Yeah, I did a completely clean reinstall of Windows after formatting my SSD, after spending $1,000 upgrading and replacing parts in hopes of fixing this crashing issue (THAT LITERALLY ONLY HAPPENS IN ONE GAME: APEX LEGENDS), and I'm still getting constant crashes. It's just a mystery to me.
so you believe that this entire issue is stemming from your CPU not being stable and being able to process the game at a higher clock?? even 200 mhz you feel will make this happen? i knocked mine down in general from 4.9 to 4.6 and i use a 0 AVX so im 4.6 at all times. no fluctuation. that's how we vibe.
So there is a difference between "keep my files" restore and a total restore?
I've had this issue since I started playing apex on my PC (around 5 seasons ago). I can play any other game with maxed out settings without any crashes whatsoever. I have tried to troubleshoot for months now. I have gone through countless of threads regarding this issue and tried everything. Updating drivers, reinstalling windows, factory reset pc, updating BIOS and all the other usual stuff. I have factory reset my pc multiple times and installed apex before anything else and still keep crashing. Last season i did not crash a single time. Not even once. I played almost everyday. And as someone else wrote earlier, there seem to be less crashes in the 2nd split of every season.
I don't know what to try anymore..
But if there is a difference with "Keep my files" restore and a full restore i will try that.
@TarqueeYou should not need to factory reset either way and it probably wouldn't fix the problem. Try installing an alternate version of the game such as through Steam.
Community Manager
