Forum Discussion

Not applicable

3 years ago

Apex Legends crashing after update PS5

I updated the game this morning (11/30/2022). After the updating, the game crashes during menu. I am not even going to try to get into a game. Can someone help me with this?

EA_Darko

Community Manager

3 years ago

Hey @DJCyrusInTheMix is there an error message of any kind?

Is it when loading into a game or in the menu?

Darko

DJCyrusInTheMix
Not applicable
3 years ago
There is no message. The crash happens and I get a prompt to report the crash to playstation I believe. I will take a picture in a moment.
- DJCyrusInTheMix
  Not applicable
  3 years ago
  It might take me a moment because i deleted the copy of the game and then reinstalled. It's updating the HD textures. Once completed, I will let you know if that actually fixed it.
  - DJCyrusInTheMix
    Not applicable
    3 years ago
    this is what I see. Even while the game is updating the HD textures.
Mike_Stone85
Not applicable
3 years ago
It happens when loading into game the most