Forum Discussion

3 years ago

Apex Legends Crashing After Xbox Series X Upgrade

After doing the upgrade for apex on the Xbox Series X my game has been crashing numerous times, making the game essentially unplayable. It will sometimes crash on the title screen when I go to log in...

EA_Atic

DICE Team

3 years ago

It would be the same place as local saves. @AlonsoChiquillo

How to from Xbox:

On Home, select My games & apps.
Highlight the game, press the Menu button on your controller, then select Manage game & add-ons.
Select the Saved data box, then choose the item you want to delete.

/Atic

AlonsoChiquillo

3 years ago

Hey @EA_Atic

I wasn't too confident on my console's performance so I had it cleaned by a professional. What I discovered was that it was indeed very dusty as the picture entails. But even after the full clean and brand new thermal paste, Apex continues to crash. I logged in and checked out my friends rank on the friends menu and my console crashed. It's definitely not my console. Let me know how to proceed please.